A nice spot, the rooms are big, high ceilings, but sadly a bit faded with time. The staff is very friendly and they have a nice breakfast lounge. The value is very good and you're next door to some pretty good restaurants.

We stayed here for four days. This hotel is average, and could use some cosmetic updating and bathroom renovating. As was said previously there was spotty cell service from our room. Great location and friendly staff. I didn't care for the beds.

I stayed in this hotel for 3 days and even though UI didn't get to "explore" the services well (as I was out from morning to late night) the hotel is super cool! I like the kind of "Gothic" decoration, the lounge was pretty cool too and the location is perfect! I definitely would stay back at this hotel when... More

very nice, comfortable bed, great location, expensive

My stay at Sax hotel was absolutely amazing. I only spent around half of what I anticipated and the rooms were very very nice. Great location right on the river with beautiful view of downtown Chicago. The young lady that handles the reservations for Sax by the name of Carey Opsahl, provided me amazing service and made sure I was... More

I came to the Sax last month for a conference, and all and all they did a fine job. My room was spacious and well-appointed, and my requests for early check-in and a refrigerator for my medication were quickly obliged. The conference facilities were adequate, but there was poor wi-fi and cell service throughout the building. The staff was remarkably... More

If you want to be close to plenty of Chicago, this is a good spot to stay. Room was clean and comfortable. Downside: They use those soap and shampoo pumps in the shower. Spring for the bottles please. Those pumps are annoying and difficult to use. Room service menu is on plain copier paper. Lounge prices for beverages are incredible.... More

This is not a hotel i would stay at again, unless I received a rate of less than $100/night. I did receive a very good rate from TravelZoo and maybe that's why we didn't received rude treatment as we checked in, For a so-called 4 star hotel, this is what we had as we checked in to the hotel. First... More

I stayed here for three days in late April for business and was pleasantly surprised. The downtown location was perfect- only 30 minutes from MDW. The service was good. The rooms were decently decorated and clean with plenty of conveniently located outlets for all of my electronic goods. I loved the downstairs bar. I do have a few criticisms. After... More