We traveled to Chicago to a family wedding. It is a great hotel close to Michigan Mile and central. The staff were superb. The wedding reception was in the Ballroom in hotel and the service and food were excellent. We would definitely stay there again. The rooms were clean and comfortable.
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Thank you so much for the enthusiastic review of our hotel. I am pleased to hear that we were able to help make such an important trip so enjoyable for you. We look forward to serving you again in the future.
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Spent this past weekend at this property. Service was very good. Location is great. Very near water tower place and other shopping malls on Michigan Avenue. Two complaints however. The room we had faced South and we were on the 6th floor. Sirens awoke us a few times. Northwestern Hospital is across the street on the North side of the...
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Thank you for the positive review of our hotel. I am sorry to hear that the sirens disrupted your stay. It may interest you to know we will be undergoing a complete hotel renovation in 2012 which will include a full update of all of our guestrooms. We hope to be able to welcome you back to enjoy our exciting...
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This is our favorite hotel in Chicago and this is our third stay in the last 12 months. We love it here, whether my husband and I are traveling alone, or whether we have our kids with us. This time we had a very early flight and we were at the Wyndham at 7:30 a.m. on our check-in day. We...
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Reviewed 16 August 2009
Dear loyal guest,
Thank you for writing such an amazing review about your recent stay at the Wyndham Chicago! I so glad that we were able start your stay on a positive note by providing an early check in. Safe travels and we hope to welcome you back to our hotel the next time you are in Chicago.
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The hotel has an excellent,friendly,competent staff,clean comfortable rooms,a well fitted fitness center and is only 1 block from Michigan Avenue.Plus,the rates make it a great value.
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Dear guest,
Thank you so much for the five star review! I’m very happy that you enjoyed your stay at the Wyndham Chicago. Hope to see you again in the near future.
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We arrived in Chicago at 4:30 am and expected to leave our bags in the hotel lobby and wander around the city until check in time. We were overwhelmed when the lady at the front desk let us check in at 5:00 am and head to our room! What bliss to have a shower and fall into the very comfortable...
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Dear Guest, thank you for you kind remarks about the service that you received from our fine property. Your feedback is very important to us. We look forward to welcoming you back to the Wyndham Chicago in the near future.
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the room was large but underutilized, but the carpet had stains, very basic television set, the room was cold and took 2 days to get to a decent temperature. the hotel is outdated, all the lobby looks nice. alos the hotel is across from the hospital so, there is a constant barrage of ambulences and emergency vehicles coming in at...
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Dear Guests, I want to apologize that our property fell short of your expectations. We are going to be undergoing a complete renovation in 2012 at which time both the TV and carpet will be addressed. We thank you for your valuable feedback and hope that in the future you will consider staying with us again at the Wyndham Chicago.
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This hotel has a great location for the Michigan Avenue shopper not venturing past Water Tower Place. You can access the Mag Mile, Northwestern University Hospital and the lakeshore from this welll located place. Wife and I went there for Christmas shopping and it was great. Valet and check in was professional and quick. I got a good rate even...
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Dear Guests, thank you for your kind comments about our property and staff. We utilize these valuable comments in creating the best possible experience for our guests. We look forward to welcoming you back to the Wyndham Chicago in the future.
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I cannot say a bad word about this hotel. PERFECT location, PERFECT price. Was a great size room with adequate fitness and pool facilities for a short stay.
The concierge team was amazing, the best Ive come across in any hotel. They couldn't do enough for you.
Would highly recommend to anyone and will be going back!
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Dear Guests, thank you so much for your positive comments. It is wonderful to hear that your trip was a success in all areas. We value your opinion and appreciate you taking the time to share your thoughts with us. We hope to see you back soon at the Wyndham Chicago.
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My husband stayed at this hotel when he was in Chicago for business. The hotel was very nice and he was treated very well. The pool was small so he didn't use it but he didn't really have time anyway. The only problem he had was there were things on his bill that were not his. Phone calls and additional...
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Dear Guest, I would like to apologize for the confusion with your husbands bill. If this problem has not yet been rectified please contact the hotel and we will be happy to work with you to make this situation right. We thank you for your feedback and hope that you will consider staying at the Wyndham Chicago in the future.
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Me and my husband decided to stay in Chicago and honeymoon at the Wyndham. We purchase a king suite through Groupon. in our 4 night stay, we had to change rooms 3 times. You can image how we felt on our honeymoon, frustrated. On our first night, our room was extremely cold. After an hour of no response we call...
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Dear Guests, we sincerely apologize for the inconveniences you experienced during your stay with us. We value you taking the time to let us know of your issues and giving us the opportunity to try and make the situation right for you. We will be undergoing a complete renovation in 2012 and strongly urge you to visit us again to...
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