This hotel is located one block from Michigan Ave and convenient to shopping and restaurants. Rooms and staff are excellent all round. The only thing negative is that some of the common areas (elevators and hallways) need to be updated.
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Dear Hawkeye74_8,
I am pleased that you were able to enjoy the convenience and helpful staff at our hotel. In 2012, we will be renovating the entire hotel, including all of our public areas. Hope you can visit in the future and enjoy our exciting changes.
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We checked in on a Friday afternoon and had a 2 double bed room. It was large enough for 2 people and the bathroom was also large and accomodating. The concierge were helpful in directing us to restaurants in the area. It is approximately 1 or 2 blocks from Michigan Ave. Easily walkable. Even though we were close to hospital...
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Thank you, kayoung1, for such a positive review of the hotel. I am happy that the concierge and our convenient location made your trip so pleasant. I look forward to welcoming you back for future stays.
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Location is perfect! Right in the middle of all shops and restaurants. Staff is great and rooms are clean and large. Overall, an excellent experience. Would recommend to everyone!
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This time it was my birthday and I let everyone know, but it still was like a normal day. The guy at the front desk was kind, but the most welcome address I received was from the bellman of this hotel, both coming and leaving, they were very nice and professional. My room was clean and quiet, just like the...
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Dear KLS13_10,
I am truly sorry that we failed to make you feel special on such an important day. It is never our intention to leave our guests feeling frustrated and unappreciated. We will use your feedback to improve on how we care for our guests. I hope in the future, you will consider giving our kind, professional associates another...
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We stayed here for 3 nights in November. I have stayed at several other Wyndham Hotels all over the US, THIS WAS THE WORST! The hotel is 1/2 a blcok away from the hospital & we were on the 4th floor on the corner looking out over the street. Needless to say we were woken up every time an ambulance...
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Please accept my most sincere apologies for the frustration you experienced during your stay. I would like to let you know that due to the feedback given to us by our guests, we are embarking on a renovation of the entire hotel, including the guest rooms. I hope that if you are traveling in the area, you will consider giving...
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The Wyndham is an impressive property and the common areas are lovely. We stayed with our 11 year old son in a King Suite. The room; although the furnishings are very tired looking and the TV's are ancient; was HUGE...The King Bed was extremely comfortable. The Sofa Bed was very uncomfortable. In their defense, I understand a renovation/update is in...
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Dear Sturgisfamily,
I am pleased to hear that we were able to make your family trip to Chicago so enjoyable. We are very excited to share that one of the aspects of our upcoming renovations will be entirely new décor and furnishing in the guest rooms. We look forward to sharing all of our changes with you on your next...
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Wyndam is a block off Michigan near the heart of mag mile. Rooms were average and tvs tube. We took advantage of a corner king for $20/day upgrade charge. Worth it. Carpets need cleaning. Views obstructed by surrounding buildings. Northside of building faces northwestern mem hospital so sirens were plentiful. Eastside faces building and a construction site was 500 yards...
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I am so glad to here that you were able to take advantage of our room upgrade promotion and our helpful concierge staff. It may interest you to know that we will be undergoing a full hotel renovation in 2012 that will address the public areas as well as our guest rooms and televisions. Hopefully you will keep us in...
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We got a great deal from Groupon for this hotel, so decided to take the kids for a mini vacation over Christmas break. The room was very big, it was nice to have a separate room that closes off from the living room with the fold out bed so our tv didn't keep the kids awake. We were hoping for...
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Dear lurlene,
I am pleased to read that you were able to take advantage of our great Groupon promotion to enjoy a mini vacation. We hope to be able to welcome you back in the future so you can enjoy some of the changes involved in our upcoming renovation. Our helpful concierge staff would even be able to offer you...
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Good location, just a stone away from the Michigan ave shopping area.
Staff were not very helpful when approached for help. Room is of reasonable size, but surprisingly still using CRT tv. The room heater has limited temperature adjust. Overall, good location for shopping, but anything more
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I am sorry to hear that you did not find our staff to be very helpful. It may interest you to hear that the televisions are one of the things that will be updated in our upcoming renovations. Hopefully your travels will allow you to give us another opportunity to serve you.
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King size bed, suite - nice for spreading out but rooms are in need of updating. Nothing exceptional, just average. Bedroom closes off from the front living room which has a pull out bed (those things should be banned). TV's in both rooms. Location is exceptional for anyone looking to be centrally located i.e., Michigan Ave, Theatre District, Navy Pier,...
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Dear Swede52497,
I am pleased that you were able to enjoy our location so much. Our entire hotel will be undergoing a major renovation beginning in 2012, including the furnishings and televisions in our guest rooms. I hope you will be able to stay with us again and see all of our changes.
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