Where do I begin! This place needs to be torn down and the earth around it scorched. Do not even think about getting a non-smoking room here, because they all smell like smoke, because the whole hotel smells like smoke, or mildew or worse. I was given a room here when the Best Western in DesPlaines overbooked me. "Just 3... more

Our company had 6 rooms for 5 nights. They had no internet access at all. When the guys approached the front desk they were told they would restart the server. This happened for 2 days and did not correct the problem. I called the front desk and spoke to the manager Tatiana, she was extremely rude and even laughed when... more

There is very little to recommend this hotel save the location. The rooms were tiny and decorated with as little aesthetic as possible. They were also just this side of acceptably clean. I always like to look at the shower head; if it’s dirty you know what kind of attention to detail the rest pf the room is getting… it... more

They wrongly charged my credit card and were not helpful in the process of refunding it. The manager name Tiana is so arrogant when I demanded that she refund my cradit card. Also, during the stay, I asked for an extra towel, and the only thing she can say was: "just wait for the cleaning lady to drop by." WHAT?!?!?!?!... more

The hotel is an excellent choice for those who are interested in spending a few nights in a clean room to rest and regroup. I am very surprised with the staff at the front desk, they did an excellent job checking me in and answering questions about the room and the surrounding area. I would stay here again if I... more

We booked a room at this Best Western because it was inexpensive along with our package deal through Expedia. Based on the reviews on TripAdvisor, I thought we would be very pleased. It was JUST OK. Here's my opinion: The hotel is located directly on a major road. You can definitely hear the traffic all hours of the night. It... more

This is a very nice small hotel, easy to find near a major north-south highway. The room was well appointed and very clean with a comfortable king-size bed. Free continental breakfast was more than the minimum. Would recommend this property and plan to stay there again. more

This has to be the friendliest staff I have ever seen. Rooms have a clean, crisp look to them. Staff is on top of all the details. I travel a lot and look forward to future stays with a hotel that really cares about it's customers more

Stayed at the hotel in June 2004. Room was clean and nicely furnished. Unfortunately, my room faced Milwaukee Avenue and received a lot of traffic noise. This surprised me since I had asked for a quiet room. I used the AC to help drown out the noise. There is a nice forest preserve right across the street. The breakfast was... more