This was a very nice and comfortable Clean Hotel...But...Why do they charge you to park in their Parking lot? for what they charge per room the fees for parking is Ridiculous! and we did not get room cleaning either...we had to pay for that as well. Would we stay there again??? Well we will probably find a place with free... More

This hotel was lovely, clean, and in a prime location on North Michigan Ave (Right across from Water Tower Place.) This was a family vacation, and our stay began on Christmas Day and contintinued through the week. The service, especially during the first three days of our stay, was outstanding. The only complaint that we have is that, as the... More

We enjoyed a 3-day stay at the Westin. The room was very nicely decorated and well-maintained. We used the fitness center a couple times; the room had a nice assortment of cardio machines; weight equipment was a bit less represented and weights were all too heavy for my ability. The hotel is on Michigan Ave, next door to the John... More

This hotel is beautiful......luxury, clean, great big rooms, friendly staff, great location. Would highly recommend this to travellers. More

The location of this hotel is absolutely perfect for staying on the Mag Mile and within walking distance to a lot of attractions. We stayed the week before Christmas and we were pleasantly suprised. We had a lakeview room on the 21st floor and it was clean, quiet and looked to be recently updated. We would definitely stay at this... More

I stumbled into a deal for a room here for $95 on the Monday after Christmas. That is quite the deal! While not the top of the line in terms of Westins (dull lobby, smallish rooms) you still get the Heavenly Bed and Shower and are right across the street from the John Hancock building on North Michigan Avenue. Its... More

Enjoy the shopping, restaurants and sites near this well-situated hotel because the rooms and service at this Westin are disappointingly average. Stained comforters, yellow-ish pillows peeking out from their cases, motel-style bathroom and amenities, confused staff (unable to locate a map of the city)... Glad this one was on my husband's platinum points. More

If you get a great rate and are looking for a fantastic location on michigan avenue but expect nothing more, then this is the hotel for you. I stood in line to check in around 4:30pm on a Friday night and finally made it to the front desk 30 mins later. There were huge lines in the lobby and only... More

You can't beat the locaion for this hotel. Close to everything and convenient. Clean hotel andvery comfortable. Recommended. More