Yes, this hotel is old. It creaks and the elevator rumbles a bit. But it was clean, the staff attentive and pleasant, the location out of this world, and it had character you just don't find in sterile chain hotels. I read some of the other review and was a bit concerned-- especially about the elevator wait times. Well, we...
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I have mixed feelings about this place - the hotel itself majorly needs updating, but it is priced accordingly and the location is amazing. If you are on a tight budget in Chicago, the Tremont may be a good option for you.
The location, just off Magnificent Mile, is excellent. We stayed here in August, at a time when other...
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Despite some of the poor reviews that have been posted, I was very pleased with my first stay this past week. Got a nice room on the 15th floor. Staff was very helpful For the value, this is the best Starwood Property in Chicago! The property reminds of many fine boutique hotels I have encountered travelling through Europe. I will...
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Thank you for taking the time to submit your review of your experience on Trip Advisor. We are very pleased you enjoyed your visit with us and look forward to welcoming you back again very soon!
Warm regards,
Pete Demay
General Manager
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expected a tiny room but got a great surprise...by joining their rewards program (free) I got an upgrade to a nice large king room that had a remodeled bathroom and fun view...very quiet end of the hall!! great great location...steps to mag mile, 2 blks to the el, and ditkas right next door....some service hiccups...i had to request maid service...
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For those with a limited budget this is THE best value for lodging in Downtown Chicago, when you can book in the $80/nite range.
We've have stayed in some dives and we have stayed in some 5 Star places like Shutters on the Beach in Santa Monica, The San Maria Isabel in Mexico City, Penninsulas, etc. The Tremont is a...
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Thank you for your review on Trip Advisor. We appreciate your feedback and take your comments very seriously. We are continuing to improve our product and service and are very pleased you enjoyed your experience at the Tremont. We welcome you back in 2012 with a renewed look and continued great service.
Pete Demay,
General Manager
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I live in Chicago, but I needed two stays to get to platinum status at Starwood and this was the cheapest one in the city. We planned on going shopping, leaving our bags, having dinner at Ditka's and staying the night. After checking in, we went up to the room and decided that we would go shopping, leave our bags,...
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Dear Buckiz 1980,
Thank you for your feedback on the property. We appreciate your comments and take them very seriously which is why I wanted you to know we are working very hard at improving the physical product of the hotel with renovations and refurbishments which are happening right now. The property as you noted is in an outstanding location...
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It has been seven years since I had last stayed at The Tremont and there were no visible signs of any investment in maintaining or improving facilities. The location however is fantastic and great value for money. I am not sure how the hotel fits in with the Starwood Group but the hotel has everything you need for a shopping...
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Thank you for your review of the Tremont Hotel from your recent experience. We appreciate your comments and want you to know that we have just started renovating the property with particular focus in our guestrooms. In the next 90 days we will be installing new furniture with new bedding and refinishing the bathroom stone and woodwork in the guestrooms....
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Stayed at the Tremont during our yearly Christmas trip to Chicago - not sure we will stay there again. Each year this hotel gets a little more run down. If we didn't get such a good deal on an internet website -we for sure would not stay here. I can do without the coffee in our room and no vending...
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Thank you for taking the time to review our hotel. I am sorry your guestroom did not meet your expectations as we are in the process of updating our guestroom furniture and adding new digital thermostats so our guests can better regulate the temperature. We appreciate your postive comments regarding the location and gift wrapping service which was a huge...
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I have been to Chicago at least 7 times in the past two years and have stayed at many nice, reasonably priced hotels in downtown Chicago. This was not one of them. I am a bit surprised at the overall 3.5 star rating for this property. While the location is probably its strongest point, there are much better hotels in...
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Thank you for your review of your recent experience at the Tremont Hotel. We appreciate the feedback you provided as the detail is important for us so we know exactly how we can improve for future experiences. In addition to the physical improvements we are currently making to the property we are also looking at ways we can improve the...
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The Tremont is in a very good location, just off of Michigan Ave and literally attached to Mike Ditka's steakhouse. Those are the two pluses. The cons - it's a tired hotel. I paid $280'ish a night for it. It was a last minute business trip and the price was actually considerably lower than the other premium hotels in the...
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