The hotel offered great rates, comfortable rooms, and a great service attitude by the front desk staff. The heater is radiator, so I had to open the windows to get it my desired temperature. The room was quite spacious. The hot water was also a challenge while showering. But it is a great deal for the money, and a larger... More

My husband, son and I stayed at the The Willows when we traveled to Chicago to visit Northwestern University. I got a great deal on LivingSocial that included free parking at the hotel. The hotel is right off of Broadway is within short walking distance of nice restaurants and shopping. Lincoln Park is a beautiful upscale area and we felt... More

This is not for you readers who want your typical three- or four-star modern hotel experience. On the other hand, if you like a bargain price [we paid $60/night for 2 in a "deluxe queen" with fully satisfactory continental breakfast], you like being in a very pleasant, small business/residential neighborhood quite near Lake Michigan and Lincoln Park (but 3 +... More

We stayed one night at The Willows so that we could walk to a friend's house for a Christmas party. There was no on street parking, but there are two parking garages very close, and there are spaces in front of the hotel to unload. This hotel is kind of dated--some chipped paint, worn carpet, older decor, but it was... More

A friend and I stayed at this hotel during a recent vacation weekend in Chicago. We were looking for a quiet, quaint, historic place to stay in Lincoln Park and the Willows Hotel fit the bill perfectly. The staff was especially helpful. They allowed us to use their computer, printed maps for our expeditions and gave theater recommendations. Rooms were... More

I've been staying at this property since it's previous days of being called "The Surf Hotel!" The location is perfect. Nestled on a quite corner of a busy area that is easily walkable! The staff are AWESOME! I've stayed there during the heat of Chicago's summer as well as in mid winder when it was snowing like crazy! LOVED IT... More

Pros: Lovely old building with lots of character on a quiet street, breakfast included, helpful, accommodating staff, reasonable price. Cons: The room furnishings are tired and dated. We were there in early November and apparently the steam heat was not on yet. We complained we were cold and were told the heat would kick on. It never did. We found... More

Pros: Staff could not be friendlier, lovely quaint building, great (continental) breakfast included, location is perfect for Lincoln Park and Diversey, Bally's Fitness included. If you get lucky and find a spot, you can park on the street for free during your stay. Cons: The room we stayed in was very comfortable but quite cramped. Some noise heard from room... More

Chicago is a city of neighborhoods, and we love to experience the places people live, not just the tourist attractions and glitzy hotels. We booked directly with the hotel and were given a great price, but upon arrival the cost was about $300 more. Skeptical, the clerk pressed keys and finally came up with a price close to the quote,... More