Very helpful and friendly staff. We received a free upgrade upon arrival, which was a pleasant surprise. The hotel is small and has great charm. The rooms were simple, clean, and comfortable. There was some noise from doors closing in the hallways, but with the fan on in the room it didn't affect our sleeping. Parking wasn't too far of... More

The Willows is located in Lakeview on a residential street. While it is an older hotel, the rooms were clean and bathrooms updated. The staff went out of their way to help. Don't expect high luxury, but it was very nice and great value.

Butique hotel with many rooms. Clean and good service. No AC in the rooms. Bathroom was good and tv service was better than most of the hotels in chicago. Overall it was a good experience in my own views. It is a recommendable hotel for sweet families.

My girlfriend and I stopped in Chicago for one night on our travels and were pleasantly surprised with our choice in hotel. The Willows was spectacular. The room was very well cleaned and tidy and the WIFI worked great! Seeing how we had never been to Chicago, Ian suggested multiple attractions for us to check out and recommended one of... More

I hadn't stayed at the Willows for 7-8 years, until a business trip to Chicago this past week. I stayed two nights, which reminded me of why I had liked the hotel when I was there previously. First is the location. The neighborhood is a wonderful mix of residential side streets, with lots of restaurants and shops on the major... More

Charming little boutique hotel in a convenient location in Lakeview neighborhood. Room was nice and clean although the bathroom was too small for my liking. The staff was friendly and attentive, the furnishings in the lobby were comfortable and amenities appropriate for the price. Overall good value. I will be back

The Willows is a bit of a mixed bag, and depending on what matters most to you, you will find it more than acceptable, or you will never return. We will be going back. On the plus side, the location is excellent. The Willows is two blocks from the northern edge of Lincoln Park and the Trail that parallels the... More

If you wish to stay in the Lincoln Park area of Chicago look no further. The service at the front desk is very friendly. They offered to show us two different types of room to choose from. The room we chose was on the main floor which is very convenient as it is near the complimentary 24 hour coffee tea... More

This is a lovely, comfortable well located hotel on a quiet street. We walked to DePaul Univeristy, the lake and the zoo and found many great places nearby to eat. A short ot medium walk to rapid transit takes you downtown. The room was a double and quite spacious for an older boutique hotel. Best of all was the 24... More