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All 166 Chicago hotels »

The Willows

2.5 of 5
555 West Surf Ave, Chicago, IL 60657-6020
Amenities
Ranked #36 of 166 hotels in Chicago
4.5 of 5 stars 126 Reviews
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126 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Lincoln Park(3)
  • Continental breakfast(3)
Traveller rating
    52
    57
    8
    8
    1
Only show reviews for Family (23) | Couples (36) | Business (14)
Date Rating
JanetShu
Dallas, Texas
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

We spent three days in Chicago apt. hunting for my daughter. Hotel was very nice, and the people were so nice. We didn't have luck finding an apt, but the front office hotel manager gave me the name of an apt leasing company, which was great and found my daughter an apt right away. And they also recommended a great... More

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dnaka
Schaumburg, Illinois
Senior Contributor
21 reviews
4 helpful votes
5 of 5 stars Reviewed 20 January 2012

The hotel offered great rates, comfortable rooms, and a great service attitude by the front desk staff. The heater is radiator, so I had to open the windows to get it my desired temperature. The room was quite spacious. The hot water was also a challenge while showering. But it is a great deal for the money, and a larger... More

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m1021v
Carmel, Indiana
Reviewer
3 reviews
4 of 5 stars Reviewed 17 January 2012

My husband, son and I stayed at the The Willows when we traveled to Chicago to visit Northwestern University. I got a great deal on LivingSocial that included free parking at the hotel. The hotel is right off of Broadway is within short walking distance of nice restaurants and shopping. Lincoln Park is a beautiful upscale area and we felt... More

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PaBell55
Syracuse, NY
Senior Reviewer
7 reviews
8 helpful votes
4 of 5 stars Reviewed 2 January 2012
5
people found this review helpful

This is not for you readers who want your typical three- or four-star modern hotel experience. On the other hand, if you like a bargain price [we paid $60/night for 2 in a "deluxe queen" with fully satisfactory continental breakfast], you like being in a very pleasant, small business/residential neighborhood quite near Lake Michigan and Lincoln Park (but 3 +... More

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dler
Springfield, Illinois
Senior Contributor
31 reviews
93 helpful votes
4 of 5 stars Reviewed 26 December 2011
3
people found this review helpful

We stayed one night at The Willows so that we could walk to a friend's house for a Christmas party. There was no on street parking, but there are two parking garages very close, and there are spaces in front of the hotel to unload. This hotel is kind of dated--some chipped paint, worn carpet, older decor, but it was... More

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upnorthjodie
northern Michigan
Senior Contributor
32 reviews
18 helpful votes
5 of 5 stars Reviewed 19 December 2011
7
people found this review helpful

A friend and I stayed at this hotel during a recent vacation weekend in Chicago. We were looking for a quiet, quaint, historic place to stay in Lincoln Park and the Willows Hotel fit the bill perfectly. The staff was especially helpful. They allowed us to use their computer, printed maps for our expeditions and gave theater recommendations. Rooms were... More

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risker4638
Houston, Texas, USA.
Reviewer
3 reviews
5 helpful votes
4 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

I've been staying at this property since it's previous days of being called "The Surf Hotel!" The location is perfect. Nestled on a quite corner of a busy area that is easily walkable! The staff are AWESOME! I've stayed there during the heat of Chicago's summer as well as in mid winder when it was snowing like crazy! LOVED IT... More

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Merdan
Shaker Heights, Ohio
Reviewer
3 reviews
3 of 5 stars Reviewed 4 December 2011

Pros: Lovely old building with lots of character on a quiet street, breakfast included, helpful, accommodating staff, reasonable price. Cons: The room furnishings are tired and dated. We were there in early November and apparently the steam heat was not on yet. We complained we were cold and were told the heat would kick on. It never did. We found... More

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Doug R
Boca Raton, Florida
1 review
1 helpful vote
4 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

Pros: Staff could not be friendlier, lovely quaint building, great (continental) breakfast included, location is perfect for Lincoln Park and Diversey, Bally's Fitness included. If you get lucky and find a spot, you can park on the street for free during your stay. Cons: The room we stayed in was very comfortable but quite cramped. Some noise heard from room... More

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RetiredTired
Oklahoma City, Oklahoma
Top Contributor
51 reviews
13 helpful votes
4 of 5 stars Reviewed 17 November 2011
2
people found this review helpful

Chicago is a city of neighborhoods, and we love to experience the places people live, not just the tourist attractions and glitzy hotels. We booked directly with the hotel and were given a great price, but upon arrival the cost was about $300 more. Skeptical, the clerk pressed keys and finally came up with a price close to the quote,... More

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The Willows Also Known As

  • Willows Hotel Chicago
  • Willows Chicago
Address: 555 West Surf Ave, Chicago, IL 60657-6020

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