Beautiful rooms, perfect location, excellent service, large room, larger bathroom (w separate toilet and a large tub), everything looks brand new. Very comfortable bed and linens. I can't say enough - amazing! More

What a nice hotel! This provided much more value than I expected it to do (and I didn't have low expectations). Was here for a conference and stayed for three nights and here is a summary of +/- Location : fabulous on Michigan Av and actually has lake view from some rooms (incl 803). Situated just opposite Ralph Lauren and... More

We have stayed at the Park Hyatt several times in the past years. Stayed for the weekend and enjoyed this time too. Great service for check in. Rooms are spacious with very nice amenities. I love the window seat. I could lounge in the window seat with the sun shining on me and read a book with pillows behind me... More

My husband & I went back to Chicago to visit the family for Christmas 2011. After one week, we decided to head into Chicago and spend our last 4 nights downtown. The hotel was very welcoming when we checked in and boy, did we have a lot of baggages to load up since we'd been shopping all day. The hotel... More

Booked this hotel for $58 on priceline (in 2010 I got it for $50). local is superb, right off Michigan avenue walking distance from Navy Pier and Millenium Park. the room was clean spacious and had a very comfy bed, flat screen. pros: excellent fitness center, incredibly polite and attentive staff, stetson's bar has great bar snack mix, location cons... More

If you are a frequent tripadvisor viewer like, me, you probably scroll through the pictures that other travelers have taken to get a sense of the property. By doing this and observing the photos that other people took of the stay, by the 10th picture of this property, I was sold. You can tell by the sleek, chic room décor... More

I speak often of customer service. From Asia to Europe, to here at home....I often have the opportunity to talk about what it means to provide exceptional customer service. For many years, i have shared not one...but SEVERAL stories of where this property made an impression on me. This hotel is simply WONDERFUL! The location cant be beat. Its on... More

We travel to Chicago several times a year on business and we always stay at the Park Hyatt downtown. I was surprised to see that this amazing hotel only made #17 on your list of Chicago hotels. Our experience there has always been very pleasant. In fact, even though I would like to stay at the Peninsula sometime (just out... More

Just here for a quick overnight meeting. This hotel has quickly become my favorite in Chicago. the location is fantastic and the room and service are exemplary. From my check in yesterday, asking for a few special requests from the front desk were met with immediate service. I drove in, my back was killing me and I asked for a... More