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PUBLIC Chicago

4.0 of 5
1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Hotel amenities
Ranked #73 of 166 hotels in Chicago
4.0 of 5 stars 81 Reviews
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81 reviews from our community

What travellers say about this hotel
  • Pump room(36)
  • Gold coast(15)
  • Magnificent mile(12)
  • Very nice(12)
  • Friendly and helpful(10)
  • Great location(10)
  • Red line(9)
  • Short walk(8)
  • Old town(8)
  • Few blocks(7)
Traveller rating
    39
    21
    18
    0
    3
Only show reviews for Family (5) | Couples (30) | Business (30)
Date Rating
sanman249
Toronto, Canada
Senior Contributor
22 reviews
29 helpful votes
5 of 5 stars Reviewed 13 January 2012

Excellent Hotel only a short walk from the Mag Mile (Michigan Ave). The rooms are fabulous and have a very modern look ..... it's like a "white wonderland" (you will know what I mean once you check in). Excellent beds, stylish furniture, excellent bathroom. Just amazing overall. They have a very stylish lounge on the main floor. You will get... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
19 January 2012

Thank you for your excellent review! We are grateful to have had you as a guest at PUBLIC Chicago and hope to welcome you back again soon! Warm Regards, Peter Walterspiel General Manager More

Tom M
New York City, New York
1 review
5 of 5 stars Reviewed 11 January 2012

Lively bar and restaurant atmosphere with spacious, quiet and clean rooms. Perfect for a weekend getaway or a workweek home base. More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
12 January 2012

We appreciate your great review and are glad you enjoyed your time with us at PUBLIC Chicago and in our Pump Room. We hope to welcome you back again soon! Warm Regards, Peter Walterspiel General Manager More

JeTSeTTerC
Brooklyn, New York
Senior Reviewer
6 reviews
6 helpful votes
3 of 5 stars Reviewed 8 January 2012
4
people found this review helpful

Upon arrival, I was very pleased with what I saw. The hotel is in a great location and the lobby area is very stylish and clean. However, as soon as I came into contact with the staff, I was very displeased. I paid for my reservation in advance, but upon arrival I was told that I would need to provide... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
12 January 2012

We are so sorry that your check-in experience was not what you had expected. We have a common practice in place for our staff to ask for a method of payment from all arriving guests to ensure any additional purchases, such as minibar items and movies, are easily accessible. Additionally, our bars located in the Library & Pump Room do... More

w b
Indianapolis, Indiana
1 review
2 helpful votes
3 of 5 stars Reviewed 7 January 2012
2
people found this review helpful

It is clear the PUBLIC Chicago's strongest attribute is the excellent customer service. We had nothing but a pleasurable experience with the staff. The common areas and Pump Room are just what you'd expect from a Schrager hotel - very hip and modern. I suppose all of this would make up for the lackluster guest rooms. They are minimalist to... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
10 January 2012

We are glad to hear that you found our staff friendly and accommodating; we believe that great service is absolutely essential. However, we are sorry to hear that you did not like your room. It is our intention that the hotel’s character be derived from its service and staff and not by being “overdesigned”. We purposely kept the rooms simple... More

Keenefleet
New York
Contributor
16 reviews
2 helpful votes
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Return to the Public, a/k/a Ambassador East after many years. The place still looks great upon entering. The decor is much more 'edgy'. The staff is very professional but with a hip vibe. Like so much in the hip and edgy world there is no shortage of self consciousness . Nonetheless, it makes a good impression.The room was fine. Looked... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
10 January 2012

We are thrilled to hear that you overall found your stay to be enjoyable and an exceptional value. Thank you for providing us with your candid feedback on both PUBLIC and the Pump Room. As a new property, we are still working out some minor kinks and can guarantee that we take feedback from our guests to heart. We hope... More

SRZurich
Zurich, Switzerland
Senior Contributor
22 reviews
33 helpful votes
4 of 5 stars Reviewed 3 January 2012

We were staying @ Public for a weekend before Christmas for some shopping without our kids. The hotel is newly renovated, the lobby is really impressive and at the time was decorated with a huge Xmas tree. The bar and the lounge are really gorgeous, with comfy sofa, loungers in front of a cracking fireplace and cool bar area always... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
3 February 2012

It was our pleasure to have you as our guest before the holidays and thank you for providing us with your candid feedback! We were happy to read that you did find our Public Areas appealing and were able to fully enjoy our spaces. However, it is disappointing to read that our guest rooms did not meet your expectations. We... More

Tenzopolis
Portland, Oregon
Reviewer
4 reviews
5 helpful votes
4 of 5 stars Reviewed 2 January 2012
3
people found this review helpful

Upon entering the lobby, our jaws DROPPED and we spoke in hush tones. Once in the room, we jumped on the bed with excitement because the room was equally as lovely. The decor of the hotel, lobby, adjoining library and Pump Room and our room (superior king) were gorgeous and modern, exactly what we had hoped. The service was consistently... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
6 January 2012

Thank you very much for the review of our “new” hotel, PUBLIC Chicago. We are delighted you had so many positive comments regarding our staff, the service and our overall concept. To answer your question regarding the picture frames the wainscot provided a natural resting place to lean pictures in the casual style similar to what you might see in... More

DJSteve4
Milwaukee, WI
Senior Reviewer
10 reviews
6 helpful votes
5 of 5 stars Reviewed 1 January 2012

Stayed here for NYE, booked the standard queen room, upgraded to a larger king room, would recommend not staying in the queen rooms, they remind me of staying in a NYC hotel. They are super accommodating to hotel guests. The rooms are IKEA style modern, with excellent smelling bath products. I would stay here again. More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
3 January 2012

Thank you for visiting PUBLIC Chicago and for providing us with your kind insight! We look forward to seeing you again soon. Warm Regards, Peter Walterspiel General Manager More

McWarg
Mamaroneck, NY
Contributor
15 reviews
18 helpful votes
3 of 5 stars Reviewed 1 January 2012
2
people found this review helpful

Come on people! This is an Ian Schrager hotel and should be understood as such! We stayed at the Public mid-week in December just before Christmas. We booked a superior king room. Initially we were offered one across from the elevator on the 12 floor facing Goethe Street – south – with a good view. The room was quite nice... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
10 January 2012

Thank you for your feedback. We are sorry to hear that you were disappointed with your stay at PUBLIC Chicago. Although The Pump Room is definitely a favorite spot for those in the neighborhood, our guests are always a priority and we do our absolute best to accommodate them in every way possible. We apologize for the difficulty you had... More

xoxoxox
New York City
Senior Contributor
22 reviews
17 helpful votes
3 of 5 stars Reviewed 25 December 2011
3
people found this review helpful

We stayed at this stylish update to the former Ambassador Hotel over Thanksgiving weekend for one night - Saturday. The lobby is as impressive as a new iPad. Modern, brash, youthful, vibrant - everything you'd expect from Ian Schrager. We got a real buzz walking in, past the outdoor heating units with their tall flames trapped in glass cylinders that... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
10 January 2012

We are very disappointed to hear that you were underwhelmed with your room. As we are a historic building, we were cautious in our renovations and took great care to maintain the integrity of the space. As such, the ceilings are in fact the original ceilings from The Ambassador East as well as the bathrooms, except for the modern utilities... More

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PUBLIC Chicago Also Known As

  • Ambassador East Hotel Chicago
  • Hotel Ambassador East
  • Ambassador East Chicago
  • Ambassador East Hotel
Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)

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