Just came back from a four night stay at Public Chicago. From the previous reviews, I had some concerns about the room and the comfort of the bed. However the experience exceeded our expectations in every way. The room was more than adequate. Smartly designed to minimize clutter with tones of storage space (the walking closet was a big plus)....
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We thoroughly enjoyed reading your feedback from your recent visit to PUBLIC Chicago and thank you for sharing. We are happy that we were able to accomodate you in every way while you were with us and hope that we have the opportunity to do so again in the near future!
Warm Regards,
Peter Walterspiel
General Manager
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I was SO excited to hear that they had redone the old Omni hotel. I love this location because it is generally much quieter than staying on the main drag (Michigan Ave/Oak Street) of Chicago. You are literally blocks away from the great restaurants and shopping, but Goethe is a very quiet, private street - so you get to enjoy...
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We appreciate you for taking the time to provide us with your feedback and for taking the opportunity to give PUBLIC a try. It is unfortunate to read that you did not enjoy your experience. We take our guests' feedback to heart, therefore, we have made note of your comments and have shared them with our staff. Thank you again...
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I am surprised by a number of negative reviews of this hotel. I have had a wonderful experience. the staff is superb and took care of dinner reservations, car service etc all with a smile.
The rooms are wonderful. My friends and I had three rooms (1417, 1418,1609) and each was completely different. 1417 was the smallest of the three...
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Thank you for the great review and for sharing your candid feedback! We have made note of your suggestion however we were thrilled to read that you did enjoy your visit to PUBLIC Chicago! WE hope we have the opportunity to host you as our guest again!
Warm Regards,
Peter Walterspiel
General Manager
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Stay in Chicago often and this is definitely one of the nicer and more interesting hotels around. It is a renovated older hotel, so the rooms are a little on the small side and certain things seem a little old (the doors, for example) but the remodeling was excelling - everything has a clean coat of paint and is immaculate,...
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Thank you for staying PUBLIC during one of your frequent trips to Chicago! We hope we have the opportunity to have you as our guest again soon as we enjoyed reading your feedback about your great experience.
Warm Regards,
Peter Walterspiel
General Manager
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This hotel is nice and clean. The rooms as well are quiet and well maintained, and are in an area near the action, without suffering from a lot of street noise, etc. The lobby is a great place to be seen and the restaurant in the lobby, was very busy every night, though i didnt have a chance myself to...
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I stayed at the public for work in December and knew I would be back. They did not disappoint. Amazing restaurant and space. Great price and value. The bar has a great vibe with a good crowd and mix of folks. I would highly rommend it
It was our pleasure to have you as our guest once again and thank you for taking the time to share your experience with a great review! We hope to welcome you back again on your next visit to Chicago.
Warm Regards,
Peter Walterspiel
General Manager
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Our team spent three nights at this hotel. The hotel is the renovated Ambassador East. The renovation transformed a tired property into a very cool and trendy hotel. The hotel staff was extremely attentive from the door/bell staff, front desk personnel and the housekeeping staff. The lounge and coffee bar staff were terrific. Where the service lacked was with the...
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Thank you for your great review of PUBLIC Chicago! We were excited to read that you enjoyed your stay with us and our hotel facilities. However, we must apologize for what you experienced while dining at our Pump Room.
We certainly pride ourselves on our friendly, attentive and efficient service in the Pump Room and apologize for failing to meet...
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I had stayed at the old Ambassador Hotel before it became The Public Hotel. I was eager to see how it now looked.
The hotel is definitely the place for those in their 20s and 30s. It is a very stylish and sleek scene. For me, well, not that much. It was too too too.
The renovation is lovely in...
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It was upsetting to read that you did not enjoy your stay at PUBLIC Chicago. We have made note of the issue you experienced with your HVAC unit and can guarantee you we are working swiftly to produce a resolution. Thank you for visiting!
Warm Regards,
Peter Walterspiel
General Manager
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got an incredibly great deal on priceline last minute. was happy i got this hotel as i wanted to try it out. the lobby looks great in photos and even better in person. did not expect it to be as high as it actually is. might be the best lighting ive seen in a hotel.
asked for double beds as...
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Thank you for staying PUBLIC and for sharing your experience with us through such a great review! It was great to read that we were able to fulfill your expectations while you were with us and look forward to having you as our guest again during your next visit to Chicago.
Warm Regards,
Peter Walterspiel
General Manager
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I used to live in Chicago a few years ago and I love going back for a quick two-three day stop over. I was bringing a new girlfriend to the city and wanted to stay in a hotel that it was affordable and also impressive. I was originally worried about the location. However, once we arrived, I knew that we...
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We enjoyed reading your feedback and thank you for taking the time to share your experience with us. It was our pleasure to host you and your girlfriend during your recent return visit to Chicago. We look forward to your return!
Warm Regards,
Peter Walterspiel
General Manager
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