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PUBLIC Chicago

4.0 of 5
1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Hotel amenities
PUBLIC Chicago
Ranked #66 of 167 hotels in Chicago
4.0 of 5 stars 187 Reviews
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187 reviews from our community

What travellers say about this hotel
  • Pump room(10)
  • Very nice(5)
  • Great location(4)
Traveller rating
    90
    46
    39
    4
    8
Only show reviews for Family (19) | Couples (62) | Business (55)
Date Rating
Fort Wayne, Indiana
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 31 May 2012 NEW

We were treated with such friendliness, generosity, care & respect from housekeeping, valet, concierge, front desk, bar & restaurant. The hotel is beautiful, very clean & our bed was very comfortable. Our young grandchildren were welcomed in spite of their rowdiness & messiness. The only things I would have liked that weren't a part of the room were a digital... More

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See 4 more reviews by QueenofCaffeine for Chicago
Snohomish, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2012 NEW

Service goes a long way when you're in a city you've never visited. The staff at The Public are friendly, knowledgeable, and warm. Honestly, we were convinced we were not hip enough to be here, but they never made us feel that way. I would only recommend staying away from the Public if you wanted to spend your vacation holed... More

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Montego Bay, Jamaica
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW

I share the same experience as JenniferG2011. A lot of effort and detail in every single space of the hotel. You feel as if all the staff genuinely wants to be at your service! Every request was dealt with efficiently. PUBLIC Chicago definitely has the feel and look of a modern luxury hotel but with Midwestern charm and hospitality. My... More

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See 5 more reviews by natsilicious for Chicago
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 29 May 2012 NEW

We spent 2 nights in the hotel and it was definitely one of the best experiences. The staff was super friendly and helpful. Downtown is a quick walk and also a few blocks from the lake. The rooms were very modern and comfortable. I really enjoyed dining at The Pump Room. The food was delicious and again, very friendly staff.... More

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Philadelphia
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 28 May 2012 NEW
1
person found this review helpful

Spent 6 nights at Public in early May 2012. Definitely an "in" place but I'm not sure why. Rooms have big screen tv with Hi def service but only 30 some channels. Bath is updated but not renovated. Toilet seat is cheap plastic and hooks on the wall are dollar store quality. Comfortable bed, low to the ground with slats... More

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See 2 more reviews by PhiladelphiaPfw for Chicago
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
1 June 2012

Thank you for providing us with your candid feedback. It is unfortunate to read that you did not thoroughly enjoy your recent stay with us. We have taken note of your comments and will make sure to share them with our staff. Warm Regards, Peter Walterspiel General Manager More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 27 May 2012

We were lucky enough to get in on the $1 promotion, go to there website and sign up for a chance once a quarter they give away 3 rooms a night for 90 days for $1. It is a very fun neighborhood hotel that you don't see as often in Chicago. The service was outstanding, they opened their "living room"... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
1 June 2012

We were thrilled to read that you enjoyed your experience at PUBLIC and thank you for sharing! We hope to welcome you back again soon. Warm Regards, Peter Walterspiel General Manager More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 24 May 2012

Staff, restaurants, location all outstanding! A couple of blocks from the Gold Coast trail. The Pump Room restaurant is perfect for breakfast and/or dinner. Nice wine list too.

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
25 May 2012

Thank you for such a great review! It was great to read that we have become your go-to Chicago location and can not wait for your next visit. Warm Regards, Peter Walterspiel General Manager More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2012 via mobile

We found the staff to be very accommodating and they went out of their way to make sure we had everything we needed. The brunch in the Pump Room was wonderful. Our room was also very nice and comfortable. I also enjoyed that we were really close to Michigan Avenue, but it felt more like you were staying in a... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
25 May 2012

We were thrilled to read your review and to hear that you enjoyed all that PUBLIC Chicago had to offer during your visit. We hope to welcome you back again soon! Warm Regards, Peter Walterspiel General Manager More

Hanover, New Hampshire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 21 May 2012

The Public is exactly what is should be a well-designed hotel, run efficiently by friendly people at a fair price... nicely done.

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
25 May 2012

Thank you for your great review and staying PUBLIC! We hope to have you as our guest again! Warm Regards, Peter Walterspiel General Manager More

Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2012

Just stayed one night at Public - beautiful lobby and restaurant/cafe - but that is where the "wow" moment stops - tiny room - tiny tiny bathroom - with old fixtures painted over and carpeting that is not soft to the feet. Lesson learned - rooms do not look like the one on their site. Go have a great meal... More

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Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
25 May 2012

Thank you for the wonderful feedback about our staff and lobby. It was unfortunate to read that you did not enjoy your guest room while you were with us. We have made note of your comments and will share your concerns with our staff. Warm Regards, Peter Walterspiel General Manager More

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Additional Information about PUBLIC Chicago

  • Ambassador East Hotel Chicago
  • Hotel Ambassador East
  • Ambassador East Chicago
  • Ambassador East Hotel
Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Price range (per night):* INR11,575 - 24,437

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