all you want and desire to do in chicago start from this hotel _most of the attraction can reached by foot from the hotel_the reception give you a very useful map when you check in >that's really great_the lay in the heart of downtown_ john hancock is 2 blocks behind_navy pier ,lake shore,windella boat,shops is very close,hotel itself is clean... More

Michael and Donata greeted us at the front desk. Their attentiveness to their guests is unsurpassed. Our luggage was carefully stowed when we checked in early and also when we checked out but wanted to sightsee for a few more hours. Arrangements for the Chicago architectural tour were efficiently made at the front desk. The rest of the property leaves... More

I'll start with the positives. It's cheap and in a good location to nearby shopping, bars, etc. Other than that, I did not enjoy my stay here. First, We waited about ten minutes alone at the front desk before an employee finally showed up to check us in, and when she finally showed up, no apology, and was not friendly..... More

Looking at the reviews we were a bit apprehensive. We went with our gut feeling and canceled them. We found another hotel exactly one block away the wasn't much different in price. I sure am glad we did too! Out of curiosity, my friend and I walked down just to see what it looked like first hand. Dingy walls, unswept... More

Let me start with the only two good comments I have . . . the staff was very pleasant and the location is great. Now for the rest of the story . . . the small darm room was not clean. The mattress was completely worn out, you could feel every spring it had. The bathroom had stains all around... More

This isn't the ritz, but the Red Roof Inn is perfectly adequate cheap accomodation. The bed as very confortable. The room was clean enough. The air conditioning worked. The TV worked. The staff were friendly and helpful (though not great at understanding the kiwi accent). We stayed at two different Red Roofs for 4 nights in total. Red Roof has... More

We stayed here during a busy time and had the worst experience with housekeeping, even after we kept complaining. The desk people always said they would pass the message on, but the person cleaning our room, must barely made the beds. One time we came back at 5:30 PM and and room had still not been made up. They did... More

The question is: what do you want in a budget hotel? Friendly, helpful staff? Free WiFi? Good location? This downtown Chicago hotel has all that and more. Sure, it's getting a bit shabby around the edges, but the staff are making sure guests are getting the most they can offer. We took a 5-day excursion to Chicago to see the... More

This is this second time i have stayed here and nothing has changed in 5 years it has just dated It is time for an upgrade but still good value and clean,we arrived at 1 in the morning and the desk staff were great we had just flown 22 hrs and were exhausted they wervery friendly and got us to... More