Fantastic staff always pleasant, helpful. Room is immaculate for all four days, all that one would expect from a 5 star hotel is easily pleased . Although there are countless restaurants surrounding me I chose to dine at their Michael Jordon resturant and the lunch menus was cooked perfectly. Another IC hotel that's up to their never ending persistence to... More

I had a couple of days in Chicago as part of a mini vacation and decided to treat myself to a couple of nights in this hotel. As you might expect of a hotel that charges north of two hundred dollars a night for a room, the staff were professional, helpful and courteous. We had arrived a couple of hours... More

Stayed at the Intercontinental April 22-25 for business. Overall, not perfect, but a good stay. Upon check-in, had to go back to the front desk twice because the room key didn't work. On the 2nd failed attempt, I picked up the house phone in the hallway and called the front desk, and a security officer showed up within minutes with... More

We stayed at the Historic Tower for two nights. Check-in was a breeze. Front desk was pleasant and courteous. Room was nicely upgraded and large!! We could hear the kids next door but, overall that did not disrupt our sleep. Housekeeping was also efficient but, if you want your room cleaned in the morning, you have to let them know... More

I have just stayed for 3 days at this hotel during a convention and it is true that the hotel has an excellent location in the Magnificient Mile but I must admit that I hoped for better facilities. First of all the wifi, I can not understand how it is not included that service when you are paying minimum $200... More

Hotel was very clean and nice. Location was excellent. Starbucks coffee was attached to hotel which was a huge plus. The staff was friendly and very pleasant. The bathroom was large enough for 2 people to get ready in. The bed was very comfortable and the computer screen had a special message on it for us when we arrived which... More

This past weekend i proposed in Chicago, and stayed at this wonderful hotel. The rooms are very well appointed and the remodel on the new tower looks phenomenal, except for the hallway carpet looks a little too modern for such a historic place with such rich history. But the rooms are very nicely decorated with a luxurious feel all around.... More

Superb hotel, with fantastic location right on the Magnificent Mile. We were upgraded to a suite room which was spacious, elegant and very well appointed. The staff were very friendly and helpful throughout, from check in to check out. Excellent restaurant and bar. Parking available at about $40 per night, which is about right for a hotel in Chicago. Only... More

I stayed here a few months back when I was in town for a national conference as this was a conference designated hotel. The local of the hotel was absolutely perfect right in the heart of the magnificent mile and walking distance to most things in downtown. The rooms were very big and spacious. They do charge $18 / day... More