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InterContinental Chicago

4.5 of 5
505 North Michigan Ave, Chicago, IL 60611
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InterContinental Chicago
Ranked #51 of 164 hotels in Chicago
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1,582 reviews from our community

Traveller rating
    698
    484
    226
    113
    61
See reviews for
Families
275
 
Couples
410
 
Solo
116
 
Business
496
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Philadelphia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Every hotel is better, even much better, if you stay there often enough to figure out what you want from the hotel, and to communicate to the staff what you want. We treat the hotel like a luxury apartment building, and the staff treats us accordingly. We usually get the same room, so it feels like home. Everything is perfect,... More

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See 4 more reviews by WISEGUY572 for Chicago
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

Fantastic staff always pleasant, helpful. Room is immaculate for all four days, all that one would expect from a 5 star hotel is easily pleased . Although there are countless restaurants surrounding me I chose to dine at their Michael Jordon resturant and the lunch menus was cooked perfectly. Another IC hotel that's up to their never ending persistence to... More

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Minneapolis, Minnesota
Top Contributor
64 reviews 64 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

I had a couple of days in Chicago as part of a mini vacation and decided to treat myself to a couple of nights in this hotel. As you might expect of a hotel that charges north of two hundred dollars a night for a room, the staff were professional, helpful and courteous. We had arrived a couple of hours... More

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ICMagMile, Hotel Management Team at InterContinental Chicago, responded to this review
17 May 2013

Thank you so much for your feedback and we disappointed that your stay was not up to standards. Unfortunately,all of our rooms do not have the best view due to the growth Chicago has seen with more and more tall buildings being added. We are happy that we were able to upgrade you so you could take advantage of the... More

Newfoundland, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Stayed at the Intercontinental April 22-25 for business. Overall, not perfect, but a good stay. Upon check-in, had to go back to the front desk twice because the room key didn't work. On the 2nd failed attempt, I picked up the house phone in the hallway and called the front desk, and a security officer showed up within minutes with... More

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ICMagMile, Hotel Management Team at InterContinental Chicago, responded to this review
17 May 2013

Thank you so much for your feedback. We definitely will take a look at the bulbs being used to ensure that adequate light comes into the rooms. We also cleaned our key card machines to ensure that others will not have problems with keys not being properly coded. Thank you again for your comments and we look forward to welcoming... More

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 16 May 2013 NEW

We stayed at the Historic Tower for two nights. Check-in was a breeze. Front desk was pleasant and courteous. Room was nicely upgraded and large!! We could hear the kids next door but, overall that did not disrupt our sleep. Housekeeping was also efficient but, if you want your room cleaned in the morning, you have to let them know... More

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pamplona
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

I have just stayed for 3 days at this hotel during a convention and it is true that the hotel has an excellent location in the Magnificient Mile but I must admit that I hoped for better facilities. First of all the wifi, I can not understand how it is not included that service when you are paying minimum $200... More

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Maple Grove
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 13 May 2013 NEW

Hotel was very clean and nice. Location was excellent. Starbucks coffee was attached to hotel which was a huge plus. The staff was friendly and very pleasant. The bathroom was large enough for 2 people to get ready in. The bed was very comfortable and the computer screen had a special message on it for us when we arrived which... More

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See 4 more reviews by Jaime L for Chicago
ICMagMile, Hotel Managment Team at InterContinental Chicago, responded to this review
14 May 2013

So happy that your stay was a pleasant one. The views are something that can't be beat and so happy your were able to take advantage of that. We look forward to welcoming you back in the future. More

coldwater
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

This past weekend i proposed in Chicago, and stayed at this wonderful hotel. The rooms are very well appointed and the remodel on the new tower looks phenomenal, except for the hallway carpet looks a little too modern for such a historic place with such rich history. But the rooms are very nicely decorated with a luxurious feel all around.... More

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ICMagMile, Hotel Managment Team at InterContinental Chicago, responded to this review
14 May 2013

Congratulations on your engagement and so happy you stayed with us for this memorable occasion. We are so happy that you liked our newly remodeled rooms. Congratulations once again and we hope to see you and your fiance in the future. More

Swansea, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

Superb hotel, with fantastic location right on the Magnificent Mile. We were upgraded to a suite room which was spacious, elegant and very well appointed. The staff were very friendly and helpful throughout, from check in to check out. Excellent restaurant and bar. Parking available at about $40 per night, which is about right for a hotel in Chicago. Only... More

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ICMagMile, Executive Assistant at InterContinental Chicago, responded to this review
13 May 2013

We are so happy that you enjoyed your stay at the Hotel. We look forward to welcoming you back in the future. More

Long Branch, New Jersey
Top Contributor
149 reviews 149 reviews
30 hotel reviews
Reviews in 46 cities Reviews in 46 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 11 May 2013 via mobile

I stayed here a few months back when I was in town for a national conference as this was a conference designated hotel. The local of the hotel was absolutely perfect right in the heart of the magnificent mile and walking distance to most things in downtown. The rooms were very big and spacious. They do charge $18 / day... More

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See 3 more reviews by RahulMD for Chicago
ICMagMile, Executive Assistant at InterContinental Chicago, responded to this review
13 May 2013

Thank you for your great feedback. We are very happy you enjoyed your stay and that the room was comfortable for you. Although we do charge for our internet services, this is only to maintain on the best service we can for our guests. We know that you have many choices and we are very happy that you choose to... More

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Hotel Summarization (Beta)

What travellers say

  • Great location(62)
  • Michigan avenue(59)
  • Magnificent mile(57)
  • Very nice(57)
  • Historic tower(50)
  • Navy pier(32)
  • Fitness center(28)
  • Room service(24)
  • Star hotel(18)
  • Front desk staff(10)

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Romantic Hotels in Chicago
#29 Luxury Hotels in Chicago
#43 Business Hotels in Chicago
#51 Family Hotels in Chicago
Price range (per night): INR10,921 - 28,263
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 
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Also Known As:
Intercontinental Chicago Hotel
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental

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InterContinental Chicago
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