We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 166 Chicago hotels »

Hyatt Regency Chicago

4.0 of 5
151 East Wacker Drive, Chicago, IL 60601
Hotel amenities
Ranked #54 of 166 hotels in Chicago
4.0 of 5 stars 1640 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

1,640 reviews from our community

What travellers say about this hotel
  • West tower(47)
  • Very nice(30)
  • Michigan avenue(29)
  • Great location(28)
  • Navy pier(24)
  • Magnificent mile(23)
  • Friendly and helpful(18)
  • Big bar(17)
  • Room service(16)
  • Only complaint(13)
Traveller rating
    498
    646
    263
    142
    91
Only show reviews for Family (215) | Couples (439) | Business (532)
Date Rating
Carla H
Milwaukee, Wisconsin
Reviewer
3 reviews
5 of 5 stars Reviewed 30 January 2012

The Hyatt Regency Chicago is great! The staff (everyone!) is incredibly nice and helpful with every kind of question. My husband and I make sure we get to stay there whenever we are in Chicago. Go to the Big Bar, where they will make sure you are happy with everything, and say hi to Greg, the general manager. And all... More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
3 February 2012

Thank you for taking the time to share your experience at Hyatt Regency Chicago on TripAdvisor. I am so pleased to hear about the connection you made with our hotel staff. I've shared your review with Greg and his supervisor. We look forward to welcoming you back to the hotel and BIG Bar. Take care. More

dlobb
Fayetteville, AR
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 29 January 2012

I've stayed at the Hyatt a couple of times for the International Housewares Show. It is a large hotel with great amenities. The Big Bar is awesome. The rooms are very comfortable. I couldn't comment on the restaurants as I didn't eat at any of them. In the winter you have to take a cab to go anywhere because it... More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
3 February 2012

It is so wonderful to read that you had such a nice stay with us at Hyatt Regency Chicago. Thank you for choosing to stay with us and for sharing this feedback on TripAdvisor. We hope that we can welcome you back to the hotel for this year's International Housewares Show. More

DDK914
Chicago, Illinois
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 29 January 2012

The hotel has been updates since I was there about 3 years ago. I found the rooms to be clean and comfortable with updated decor. The front desk staff was SUPER nice and friendly, especially Avi who checked me in. The Big Bar is a great place to hang out. Yes, the elevators get busy during a conference, but I... More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
3 February 2012

Thank you so much for choosing to stay with us at Hyatt Regency Chicago and for sharing your feedback on TripAdvisor. It is wonderful to read that you enjoyed your newly renovated guestrooms and that you made such a great connection with our staff. I will be sure to share this review with Avi's supervisor. Upon your return to downtown... More

bluepig112
Bay City, Michigan
Senior Contributor
41 reviews
18 helpful votes
5 of 5 stars Reviewed 29 January 2012

9 of us stayed here in December of 2011. We had two rooms, one which I reserved from a 3rd party and the other which I later added on. They were very accommodating, allowing us to have adjoining rooms. If you "like" them on Facebook they have specials going on just for Facebook fans- we got free WIFI and $15... More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
3 February 2012

Thank you for choosing to stay at Hyatt Regency Chicago and for being a fan of ours. It is great to hear that you took advantage of our Word of the Week to receive discounted parking and complimentary Wi-Fi. We are glad that you and your family had such an incredible stay with us. We're looking forward to welcoming you... More

kkasi
Chicago
Contributor
13 reviews
50 helpful votes
3 of 5 stars Reviewed 28 January 2012

We spent 2 nights here for my husband's yearly trade show. The hotel is very busy, the show was housed at the hotel, and the common areas are always crowded, the elevators can't handle the volume with all the comings and goings. The staff is friendly and professional. Every person we encountered was eager to please and we were handled... More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
3 February 2012

Thank you for sharing your feedback with us. We are so pleased to hear that you found our staff to be so helpful. My apologies that you experienced an issue with your nights sleep. We would have loved to resolve this issue while you were at the hotel. We would be happy to accommodate you with another guestroom and I... More

Scov70
Senior Contributor
30 reviews
9 helpful votes
5 of 5 stars Reviewed 27 January 2012

We very much enjoyed our stay. Absolutely beautiful view of the city, and the snow topped it all off. Would love to stay here again. More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
3 February 2012

Thank you for choosing to stay at Hyatt Regency Chicago for your couple's getaway. It is wonderful to read that you enjoyed your location and newly renovated hotel rooms. We hope to welcome you back for another weekend downtown Chicago. More

JDevin
findingmyamerica.com
Senior Contributor
32 reviews
15 helpful votes
4 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

To be fair and to put this entire review in perspective, I'm sure the Hyatt Regency, like most hotels, doesn't normally have guests booked for 21 days. And if I were staying here for a night or three, I'd give the Hyatt a solid 4 stars for comfort, staff and location, so that's what I'm going with -- what the... More

Was this review helpful? Yes
irbflyfish
Houston, Texas
Top Contributor
62 reviews
16 helpful votes
3 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

I can't say it was bad, just not what I expect from a Hyatt. It has every possible amenity, but the place is laid out in a weird fashion with multiple floors to accomidate multiple conventions at one time. Finding the workout room was a challenge. The bed was again, not bad, but not great either. And the walls a... More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
27 January 2012

Thank you for giving this feedback. My deepest apology that the noise from your neighboring guests was a disturbed during the evening. As with other hotels, noise from other guests can create problems on occasions, for that I am deeply sorry to hear. We would be happy to accommodate you with a more secluded room and I would welcome the... More

lumamahdi
Oakville, Canada
Senior Reviewer
6 reviews
8 helpful votes
4 of 5 stars Reviewed 26 January 2012

Nice hotel, the rooms are clean and the staff are very efficient and professional. The hotel is near a good range of shopping and attractions. The parking cost is $52 per 24 hour and you need to call half an hour earlier to get your car (valet Parking). You can get good prices from Hyatt travel web site. More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
27 January 2012

Thank you so much for choosing Hyatt Regency Chicago and for taking the time to share this feedback on TripAdvisor. We are so happy to read that you had such a nice stay with us. Hopefully next time we can welcome you back for a longer trip. More

tv24
Memphis, Tennessee
Reviewer
5 reviews
1 helpful vote
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

I received great service in most areas of the hotel, especially from Avi at the front desk. I thought the lobby restaurant area was much too small for the size of the hotel, the very long wait for a table for breakfast was inexcusable. More

Was this review helpful? Yes
jkedinger, Manager at Hyatt Regency Chicago, responded to this review
27 January 2012

Thank you for your feedback on TripAdvisor. It is so wonderful to read that Avi made such a positive impact on your trip. My apologies that you experienced a longer than normal wait for a table at breakfast. We do welcome guests to make reservations, so that they can receive priority seating. We hope that we can welcome you back... More

Travellers who viewed Hyatt Regency Chicago also viewed

Palomar Chicago, a Kimpton Hotel
4.5 of 5 stars 665 Reviews
Chicago, IL
CHECK RATES! ABS:HotelCheckRates-d1566945?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Sofitel Chicago Water Tower
4.5 of 5 stars 1,034 Reviews
Chicago, IL
CHECK RATES! ABS:HotelCheckRates-d236299?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Conrad Chicago
4.5 of 5 stars 996 Reviews
Chicago, IL
CHECK RATES! ABS:HotelCheckRates-d217498?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 166 hotels in Chicago, ranked by popularity »

Been to Hyatt Regency Chicago? Share your experiences!

Write a Review Add Photos Add Videos

Hyatt Regency Chicago Also Known As

  • Chicago Hyatt Regency
  • Hyatt Chicago
  • Chicago Hyatt
Address: 151 East Wacker Drive, Chicago, IL 60601

Is Hyatt Regency Chicago your business?

  • Manage your listing
Hyatt Regency Chicago
Show the lowest price for this hotel* (from our partners)
CHECK RATES!