We spent a week at this hotel while on a sightseeing trip to Chicago from the west coast. It was the perfect spot. The staff was helpful from the beginning. Richard, the concierge, gave us tips of things to see and directions for how to get around. He helped us get tickets to the House of Blues Sunday brunch- a... more

I stayed here earlier this week for business. We got a great group rate - otherwise I would not have paid close to $300 for a hotel per night. That's just me. ALL of my telephone conversations with the hotel were FANTASTIC. I called a couple of days prior to make some special requests, including an early check in. When... more

We stayed at this hotel for 5 days from 7 Sept. Things we loved about the room - spacious with separate bedroom, clean and beds were comfortable. Things we loved about the hotel facilities - free breakfast with lots of variety, pool and jacuzzi, manager's reception in the evenings.Things that could have been better - friendliness of front of house... more

From the moment we walked in the door....no, from the moment we approached the parking entrance and a passing employee stopped to offer instruction for parking and good wishes for our stay, the service in this hotel was first rate. I admit it....I'm a bit of a hotel pig. This hotel did NOT leave me wanting. From the fabulous free... more

if you're loaded and looking to spend your cash on a hotel, this would be the place to go. don't get me wrong, the hotel is beautiful and located on State Street in downtown Chicago, but honestly, $300 a night is a bit too much for me. And parking within the hotel is an additional $44 per day. The lobby... more

This hotel is one well oiled machine. While we were there, the place seemed to be at 100% occupancy. There was a large family reunion, a large wedding in the ballroom and party afterwards in the atrium. All the while, in another area, cranking out cocktails effortlessly for the usual manager's reception. The staff was courteous yet unobtrusive and quick... more

My kids and I stayed here for a weekend getaway. I called a few days before arriving, and requested early check in if possible. I was told that a room should be ready for us between 11am and noon. We arrived at 12:15pm on a Friday, waited about 10 minutes for a front desk person to be available to help... more

This Embassy Suites appeared to be better than other Embassy Suites hotels that we have stayed at. Upon arrival at about 10:30 AM, the room was ready. Front desk staff was helpful. The room was spacious, the sink in the bedroom was very convenient with 4 people. The pool was a great plus in a large city. It was a... more

I've stayed at this Embassy more than once and have never had a bad experience. The staff has always been friendly and helpful. No problems with the accomodations and the rooms are surprisingly quiet on the State St. side, considering the volume of traffic. The hotel is very close to just about everything downtown including great restaurants, entertainment, museums, night... more