This grand hotel is full of history and is a visual treat. It is also massive with 1000s of rooms. I was glad to see some renovation was in the works and hope more is coming. The rooms I believe were last updated in the 1980s and it shows but not to say they weren't acceptable. I wouldn't stay here... More

Stayed here for a three night stay with Mrs. Gardiner and Kiddo. Upgraded to a very, very nice suite. We’d stayed here (all 3 of us) in 2005 for a large conference, and they needed a renovation then… Well, renovation now partially completed. (More on that later) Our room was terrific, well appointed and clean. Beds were comfy, and flat... More

We stayed here in December to attend the Joffrey Ballet at the Auditorium Theater (just 2 blocks away) and visit the Art Institute (about 6 blocks away). This is a great location for the South Loop, and also reasonably close to the Loop north of the river. It's a very large, older hotel, but the rooms are in good shape... More

Overall very nice hotel. We had gone to the Bears game that weekend and could not have asked for a better location. The Bears players were actually staying here too for the night before the game. The hotel is nice. Rooms a little dated but the common areas are updated and very nice. The only downsides were the parking. The... More

I recently spent 2 nights here on a visit to the University of Chicago. Beyond a good S. Michigan location there is little to recommend. The hotel was almost sold out to convention visitors and I checked in later in the day. The first room offered was tiny with a partial view of an interior roof. The staff cheerfully and... More

My 13-year-old daughter and I stayed here for one night before I was to give a workshop. We had a 2 double beds / 2 bath room on an executive floor and everything was clean, comfortable, and exactly as we needed it to be. Having 2 bathrooms was a real plus even with just 2 of us on this trip!... More

Great historic hotel (built in 1927's) situated in a very convenient location. However, there is much needed improvement inside the hotel. Our heater is totally broken on our second night and we had engineer came to look into the issue in the morning. But there is no update whatsoever from them to entire day. When I got back from conference... More

We stayed at the hotel for 2 nights. The rooms were very clean and nice, and the bed was quite confortable. I loved that the pillows were soft, and clean, and there were plenty of them. The location was great, and I liked the self park option. We don't get to travel much, but love coming to Chicago at least... More

This is a huge hotel on S Michigan Ave and decorated very much in a classic, European style. The location is perfect for the galleries and museums of Chicago, however, a 15-20 minute walk to any significant shopping areas. I was there for a conference and the facilities and amount/variety of rooms are enormous. In terms of accommodation, the rooms... More