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Hilton Chicago

4.0 of 5
720 South Michigan Avenue, Chicago, IL 60605
Hotel amenities
Ranked #87 of 166 hotels in Chicago
3.5 of 5 stars 825 Reviews
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825 reviews from our community

What travellers say about this hotel
  • Grant park(21)
  • Very nice(18)
  • Room service(12)
  • Short walk(10)
  • Double beds(10)
  • Field museum(9)
  • Magnificent mile(8)
  • Only complaint(8)
  • Great location(8)
  • Art Institute(8)
Traveller rating
    229
    296
    168
    84
    48
Only show reviews for Family (122) | Couples (167) | Business (289)
Date Rating
Ilovenyc0886
Reviewer
3 reviews
5 helpful votes
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

We stayed here for a couple of nights in December, and we both we very impressed! It's a great hotel with the staff being very very helpful and rooms very lovely! Great value for money! A little bit of a walk down the magnificent mile but not too much! The Irish pub on the ground level is also great, affordable... More

Was this review helpful? Yes
Doris Amidei, Manager at Hilton Chicago, responded to this review
1 February 2012

Dear Valued Guest, Thank you for taking time to share your great comments and for letting us know your stay was “Perfect”! It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and the quality of service you received from our staff. We’re also delighted to hear you enjoyed your dining experience... More

PatsyCha
Chester, United Kingdom
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012

This hotel is a real classic , many original features and you have to look in on the ballroom/function room. Many celebs have stayed here . The rooms at the front have amazing views and the prices for such a wonderful hotel are reasonable . Staff extremely helpful and in a good location. I have stayed here 4 times on... More

Was this review helpful? Yes
Doris Amidei, Manager at Hilton Chicago, responded to this review
1 February 2012

Dear Valued Guest, Thank you for taking time to share your comments. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and with the quality of service you received from our staff. We have a long and hard earned reputation for guest satisfaction and it is always good to hear that... More

Charlie3446
Algonquin, Illinois
Top Contributor
52 reviews
108 helpful votes
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

This is what you would expect in a Hilton in a world class city. The Hotel is a classic extremely well kept building. The lobby and facilities are impeccable and the staff is helpful. The wait staff in the irish pub was knowledgeable about both the food and the city and provided some great tourist advice. Even though I now... More

Was this review helpful? Yes
Doris Amidei, Manager at Hilton Chicago, responded to this review
24 January 2012

Dear Valued Guest, Thank you for taking the time to share your great comments. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and with the quality of service you received from our staff. We have a long and hard earned reputation for guest satisfaction and it is always good to... More

frenchievern
Chicago
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

Our stay at the Chicago Hilton has been one of favorite stays by far. We stayed during the Cubs Convention weekend and found it enjoyable. What I love about this hotel is it's location. It's located on South Michigan, south of all the shopping, but a great location for museums visits. From the hotel rooms with a view you're able... More

Was this review helpful? Yes
Doris Amidei, Manager at Hilton Chicago, responded to this review
24 January 2012

Dear Valued Guest, Thank you for taking the time to share your comments. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and with the quality of service you received from our staff. We have a long and hard earned reputation for guest satisfaction and it is always good to hear... More

HHTn
Tennessee
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 20 January 2012

I was in Chicago for a conference and stayed at this hotel, which happened to be one of the main conference sites. I was pleased with my choice. The year before, I had stayed at the InterContinental on Michigan Ave, and I was much happier with this hotel. Not only was it convenient, but I was surprised that the room... More

Was this review helpful? Yes
Doris Amidei, Manager at Hilton Chicago, responded to this review
24 January 2012

Dear Valued Guest, Thank you for taking the time to share your comments. We are delighted you chose the Hilton Chicago for your accommodations and that you had a great stay! We are pleased to hear the room accommodations met your standards and that you found the room to be of good size. We have a long and hard earned... More

TSP1973
Vandalia, Illinois
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 20 January 2012

We stayed their a while back ago and enjoyed the stay very much. Rooms were very nice and luxurious for the price. The lobby and bottom floor had a nice old style elegance to it. The pool was very nice and large for a hotel and was nice to have 2 Jacuzzi at the pool. However the pool hours weren't... More

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Doris Amidei, Manager at Hilton Chicago, responded to this review
1 February 2012

Dear Valued Guest, Thank you for taking the time to share your comments. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and with the quality of service you received from our staff. We have a long and hard earned reputation for guest satisfaction and it is always good to hear... More

birdsley14
Illinois
Top Contributor
50 reviews
8 helpful votes
3 of 5 stars Reviewed 18 January 2012

We stayed here during the Cubs Convention and were for the most part pleased. The hotel definitely has some old-world charm to it. The lobby and the grand hall are both very nice. All of the convention spaces were very nice. The rooms here are all relatively small due to the age of the building. We stayed on the executive... More

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Doris Amidei, Manager at Hilton Chicago, responded to this review
19 January 2012

Dear Valued Guest, Thank you for taking time to share your comments as it relates to your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of the hotel and your room accommodations with the awesome view. We have a long and hard earned reputation for guest satisfaction and it is always good... More

SometimesSkiing
Brisbane, Australia
Senior Contributor
21 reviews
6 helpful votes
4 of 5 stars Reviewed 17 January 2012

Visiting Chicago for business conference. Very well appointed hotel, what you would expect for a upmarket Hilton establishment. I found it very close to everything and you could walk to the city centre or to the conference centre very easily. More

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Doris Amidei, Manager at Hilton Chicago, responded to this review
19 January 2012

Dear Valued Guest, Thank you for taking time to share your comments. We are delighted to learn of your appreciation of the hotel as well as its location. We have a long and hard earned reputation for guest satisfaction and it is always good to hear that our hotel is meeting and exceeding the expectations of our guests. We look... More

Susannahaway
Canberra, Australia
Senior Contributor
36 reviews
19 helpful votes
3 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Stayed here for ten days. While the bed was comfortable, the false opulence of the surrounds grated (chandeliers in the elevator? really??), especially when so many basic comforts were not accommodated - e.g. a bath that was really too uncomfortable to sit in. The gym and pool were of great quality. The room service was really not nice at all... More

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Doris Amidei, Manager at Hilton Chicago, responded to this review
19 January 2012

Dear Valued Guest, Thank you for taking the time to share your comments. We are delighted you chose the Hilton Chicago for your stay. It appears we fell short in meeting your expectations during your visit, especially as it relates to the bath and your room service dining experience. Please except our sincere apologies. Feedback such as yours enables us... More

jamreg7
Chicago, Illinois
Reviewer
5 reviews
2 helpful votes
2 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

We ended up here after a successful $99 "name your own price" bid on Priceline. The hotel was categorized as a 5-star on Priceline. It is definitely not a 5-star. Here's our assessment: Room: The room had two full-size beds and two bathrooms. Yes, the decor is very outdated, but that didn't bother us much. The flat screen TV was... More

Was this review helpful? Yes
Doris Amidei, Manager at Hilton Chicago, responded to this review
16 January 2012

Dear Valued Guest, Thank you for taking the time to share your comments. We are delighted you choose the Hilton Chicago for your stay and that you found our location convenient to the surrounding establishments. It appears we fell short in meeting your expectations during your visit, especially as it relates to the noise and the housekeeping issues. As you... More

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Hilton Chicago Also Known As

  • Hilton Hotel Chicago
  • Chicago Hilton Hotel
  • Hilton Chicago Hotel
  • Hilton Towers Chicago
  • Chicago Hilton
  • Hilton Chgo Hotel
Address: 720 South Michigan Avenue, Chicago, IL 60605

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