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Hilton Chicago

4.0 of 5
720 South Michigan Avenue, Chicago, IL 60605
Hotel amenities
Ranked #87 of 166 hotels in Chicago
3.5 of 5 stars 825 Reviews
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825 reviews from our community

What travellers say about this hotel
  • Grant park(21)
  • Very nice(18)
  • Room service(12)
  • Short walk(10)
  • Double beds(10)
  • Field museum(9)
  • Magnificent mile(8)
  • Only complaint(8)
  • Great location(8)
  • Art Institute(8)
Traveller rating
    229
    296
    168
    84
    48
Only show reviews for Family (122) | Couples (167) | Business (289)
Date Rating
EfficientTraveler
Baton Rouge, Louisiana
Top Contributor
94 reviews
46 helpful votes
3 of 5 stars Reviewed 13 February 2012 NEW

The Hilton Chicago has a lot of history, and they teach you that in the elevator with small TV screens. I was expecting more based on the history, but it seemed to be an old hotel with some fix-ups. Check-in was fast as a Diamond member, and I was upgraded to the Executive Floor. Unfortunately, the room was less impressive..... More

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biophiliac
Ann Arbor, Michigan
Contributor
18 reviews
7 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW

I had a very nice room facing Michigan Avenue. The location is excellent (although just getting into the less desirable section of Michigan Ave.) and in general the hotel is comfortable and has character. But it bugs me that they charge a high price each day for internet and, even more annoying, for bottled water. They display this large bottle... More

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Jill W
New York City, New York
Reviewer
3 reviews
3 of 5 stars Reviewed 10 February 2012 NEW

The hotel was under construction during our stay, so the side lobby was cordoned off by plastic draping. The main lobby however, was very impressive. The room was comfortable, but VERY small. We had a king-sized bed which allowed for what seemed like one foot of room on either side of the bed. Very tight! More

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Mikebrez
Chicago, Illinois
Top Contributor
52 reviews
14 helpful votes
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I have stayed at this hotel more than any other hotel in the world. For a while it was my home away from home in chicago, before i moved there. As a diamond member its great! Great! Great! If you are a diamond member stay here. The diamond check is on the 25th floor. They are very accommodating to upgrade.... More

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R P
Rochester, Minnesota
1 review
1 helpful vote
2 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

$15/day charge for gym ($25/week) and no warning of fee. Water never really got hot. Otherwise hotel was fine. More

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3 of 5 stars Reviewed 1 February 2012
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person found this review helpful

This hotel is sterile, unfriendly and every time I check in here I feel like I'm in a machine. I've stayed here 3 times for conventions and almost every time here I get sick when I'm here I'm convinced their HVAC system pumps dirty air into all the rooms. The C pushes lukewarm into the room all winter and the... More

Was this review helpful? Yes
Doyouknowwhatitmeans
Pearland, Texas
Senior Contributor
36 reviews
11 helpful votes
4 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

This is a very nice Hilton on south Michigan avenue. There is a good breakfast bar in the morning, with a small irish pub/restaurant on the corner inside. Very good service. It was renovated some years ago, but still in decent shape. The lobby and entrance are very impressive. I'm sure the executive suites are very nice. More

Was this review helpful? Yes
Doris Amidei, Manager at Hilton Chicago, responded to this review
13 February 2012

Dear Valued Guest, Thank you for taking the time to share your nice comments as it relates to your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and with the service you received during your visit. We are delighted to hear you enjoyed your dining experiences in our... More

FBINA
Sarasota
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

What a majestic hotel with history throughout! I was there on a business trip and was amazed at the hotel's grander, the historic peacock doors designed by Tiffany, and the hand painted ceiling. More importantly, the rooms were perfect, the staff great, and the quietness throughout. More

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Doris Amidei, Manager at Hilton Chicago, responded to this review
13 February 2012

Dear Valued Guest, Thank you for taking the time to share your appreciation of the Hilton Chicago and of the staff! When we read comments such as yours, it gives us great pleasure to know we met your expectations. We truly have a beautifully decorated grand hotel with lots of history and we are thrilled a business trip brought you... More

pinkilly2
Berlin, Germany
Contributor
19 reviews
10 helpful votes
4 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

The Hilton Chicago has charme - the Lobby is fantastic, the staff is very friendly and the location in Michigan Avenue close to the lake makes it a fantastic location for shopping and also if you wanna make a run at lake Michigan. The rooms itself are ok - a bit aged and with carpet, which is not my preferred... More

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Doris Amidei, Manager at Hilton Chicago, responded to this review
13 February 2012

Dear Valued Guest, Thank you for taking the time to share your comments. It gives us great pleasure to learn of your appreciation of our staff and the charm the Hilton Chicago hotel has. We are delighted to hear you found our location convenient for shopping and other activities. We have a long and hard earned reputation for guest satisfaction... More

Sonyacm
Columbus, Ohio
Senior Contributor
33 reviews
9 helpful votes
5 of 5 stars Reviewed 30 January 2012

We stayed 2 night at this Hilton which is across the street from legends where we went to see buddy guy, Its a elegant hotel which was used in the movie the fugitive and the building in ww11 was used for the Army before it had been a Hotel, Nice staff, clean rooms the beds and were very comfortable, just... More

Was this review helpful? Yes
Doris Amidei, Manager at Hilton Chicago, responded to this review
13 February 2012

Dear Valued Guest, Thank you for taking the time to share your comments as it relates to your recent stay with us. It was a pleasure to receive your comments and to learn of your appreciation of the Hilton Chicago and of the staff. We are delighted to know you were pleased with your room accommodations and that you found... More

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Hilton Chicago Also Known As

  • Hilton Hotel Chicago
  • Chicago Hilton Hotel
  • Hilton Chicago Hotel
  • Hilton Towers Chicago
  • Chicago Hilton
  • Hilton Chgo Hotel
Address: 720 South Michigan Avenue, Chicago, IL 60605

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