Listen folks, if you compare to the holiday inn, wow what a great stay I had. But this is the Chicago Hilton. It is known for its grandeur and it service, and you pay for it! What a disappointment for me! I have stayed at the Chicago Hilton several times before this stay. When I was a young girl, this... more

I was at the Hilton with my wife who is in a wheelchair, and we found the property (and to be honest most of Chicago) to be very unfriendly to the handicapped. The front entrance to Michigan Ave is not handicapped door equipped despite have two revolving doors and at least 10 others. Very disappointing for a Hilton property where... more

This hotel has so many elevators you would have to switch elevators to go to a high floor. more

This was my second time to stay at the Hilton Chicago, and this experience was more pleasant than my first. (Note: My first experience was not unpleasant.) This hotel is historical, so don't expect a modernized Hilton. Do expect modern electronics, however. My room was clean. The walls were as thin as the Hilton hotel walls tend to be, but... more

We traveled to Chicago for ACS meeting this past weekend. We decided to bring our children along to explore the beautiful city of Chicago. This weekend was also the marathon so the hotel was at capacity. Overall, the location is absolutely perfect with kids. The hotel was understaffed and needs a major renovation. We did stay in a "suite", but... more

We had a lovely stay at the Chicago Hilton. We arrived early and they were able to accommodate an early check in at 10:30 am, plus we received a free upgrade to a room with two bathrooms and a large walk-in closet. The room was very clean, the linens were luxurious and the soaps were of a high quality. I... more

Classy old hotel with a lot of history. Friendly staff. Rooms are bigger than typical hotels but in need of renovation. Clean though but decor is somewhat depressing colors. I even had problems with my lock and TV. Both fixed on time. Safe area but there is nothing around it. The hilton is not on the main part of Michigan... more

My wife and I were here for only one night so did not take advantage of any of the amenities in the building. We found our room quite comfortable, clean. and well-maintained. We heard some street noise but there was no sound from adjacent rooms or the hallway. The only problem was that the clock radio was set for an... more

Superb service began the moment I arrived. Check-in was quick and painless. I won the room on priceline for $75. To my surprise, I was awarded a room with not only two double beds, but also two full bathrooms, on the 21st floor! A refrigerator was delivered very quickly at no charge. The bed was extremely comfortable and linens were... more