This newly renovated hotel boasts gorgeously appointed rooms with plush bedding, sitting area plus writing desk with ergonomic chair. The hotel is sparkling clean and I have never received such excellent customer service. The pool was huge and hot tub so relaxing after walking the Maginificent Mile all day. Decent location just a few blocks from the Mile and close... more

I got this deal and only pay $39.00. It was really enjoyable stayed. It also has Coco Key Water resort that is really good for my daughter. I enjoyed my stayed. My room is really big for three of us. They don't have bell boy, you have to push your caddy yourself which is fine with me. more

Well, I don't know where to begin.. By the way I'm 15 and went with my grandma.. Ok so we got to the Hotel and it had a very nice lobby. We were assigned the 4th Floor room 426. Wow, we go in the room and the air conditioner was broken and had rust on it, the carpet was stained... more

Stayed one night with 2 adults and 2 kids (6 and 4) as a stopover on a driving trip. Got it on priceline for $50 ($35 + fees) so the price was right! Hotel is clearly older (from afar looks like a giant Russian embassy circa 1963), but the lobby has been redone. Our room had been mostly redone as... more

I checked into this hotel on August 12th for 1 night. Upon entering my room, I was absolutely shocked! It smelled like mold, the walls had "something" all over them, the bed linens were dirty, there was trash everywhere, and what appeared to be mouse droppings near the back of the bed. I went to the front desk and asked... more

As a frequent leisure and business traveler, my key concerns are cleanliness and service. This hotel had reasonable service, but the in-room cleanliness was absolutely the worst I have seen in any hotel besides a cheap motel that you might find in a rural town. It seems like the hotel has not performed a deep clean on the hotel room... more

Stayed at the Sheraton for a kids dance convention. We were first given a room that was just filthy! Stained carpet, filthy duvet cover. I wouldn't let my daughter take her shoes off! To give the hotel staff credit, they moved us to the top executive floor to a very spacious and much cleaner room. If they hadn't we would... more

Stayed here for two nights for a guys trip. We picked this location b/c of the proximity to the horse track and downtown Arlington Heights. I was told before the trip that their shuttle service would take us to and pick us up from both of these locations. The reality is the shuttle stops by 5pm and they will not... more

We stayed at the Sheraton so we could walk to and from Arlington Race Course. It has a great location if you want to go to the track. They do have a family water park although we have never used that part of it. That being said, don't stay here if you don't want to be around families and lots... more