Location and building is beautiful. Things ran smoothly, or the staff jumped in and made it right in a heartbeat. Always welcomed with genuine concern for our happiness...great to feel like an establishment actually appreciates your patronage. And, we can't say enough about the Ann Sather's cinnamon roles (a local pastry shop provides the free breakfast munchies...a local treasure!). Thanks... More

I was in Chicago on business and needed to make last-minute hotel arrangements. It was almost midnight and the first few I called were completely booked. This one was reasonable and seemed not too far out though I was unsure of the neighborhood. I called and they had only smoking rooms so I feared the worst. When I arrived I... More

We stayed at the Best Western Plus Hawthorne Terrace Hotel from 28 March 2013-5 April 2013. We are from Australia and this was our first time in Chicago. Pros: The hotel itself, particularly outside, is homely. On check-in there was an issue with our reservation (which was the fault of our travel agent, not the hotel), followed by issues with... More

Staying at the Best Western Hawthorne Circle is easy. The rooms are quiet and comfortable. Parking is right next door and breakfast is included. The front desk is always helpful and pleasant. Only challenge- as a non- smoker, we always get a non-smoking room but the smell of smoke from smoking rooms lingers in the hallway and elevator.

hotel is in lake view my favorite neighborhood in Chicago! I think this is the only decent hotel in this area. great location, about 4 blocks from wrigley field. it's a block from the lake, great if ur a runner. 3 gyms nearby. a lot of independent restaurants and shopping on broadway, Clark and Belmont. if ur driving, garage is... More

I stayed here when I was on a trip to Chicago and this hotel is pretty nice and a good price to match. The rooms were nice and clean, and the beds were comfortable. The pillows were hard though, bring your own! It was definitely more modern in this hotel as well, and the views were amazing! You can look... More

To break it down, the older rooms have noisey (very) air conditioning, but, clean and great WiFi connection. The newer rooms are well appointed, quiet and effective air con. The WiFi is none existent and the wooden floor boards were not swept in 2 days. The rooms were clean and good linen. The deluxe continental breakfast was a lot more... More

The hotel is made up of two separate buildings, we stayed in I guess what would be considered the annex while staying here. The room was spacious considering you are in an urban setting in an old building. Hardwood floors throughout the hotel room really gave it a nice, homelike feel. The room also had a little kitchenette and fridge... More

Clean, quiet, modern...and in a great neighborhood. Perfect! I stayed on a Tuesday in March so a quiet time of year. It could be crazy during summer or baseball season, but I'd still give it high marks. Breakfast included, or Ann Sather's is across the street. Easy walk to great restaurants and clubs.