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Residence Inn Chicago Downtown / River North

3.0 of 5
410 N Dearborn St, Chicago, IL 60610
Hotel amenities
Ranked #10 of 166 hotels in Chicago
4.5 of 5 stars 292 Reviews
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292 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(11)
  • Would definitely stay(8)
  • Breakfast buffet(7)
  • Very nice(6)
  • Front desk staff(6)
  • Bedroom suite(5)
  • Top floor(5)
  • Best hotel(5)
  • Red line(5)
  • Social hour(5)
Traveller rating
    202
    68
    14
    8
    0
Only show reviews for Family (112) | Couples (63) | Business (67)
Date Rating
Savannah M
Indianpolis, Indiana, USAa
1 review
1 helpful vote
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Overall, the service was awesome. The staff was quick to answer all questions before, during, and after our stay with them. It is located in the middle of downtown Chicago, which allowed us to explore the city without much travel. More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
24 January 2012

Savannah M- Thank you for your recent stay and for posting on our TripAdvisor page. We are glad you enjoyed your stay and look forward to serving you again soon. Best, Amanda Guest Relations Manager More

richrod212
1 review
4 of 5 stars Reviewed 19 January 2012

Awesome Hotel! The rates were great. This location is near many great restaurants within walking distance. The service was great and the rooms are modern and very clean. More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
20 January 2012

richrod212- Thank you for your recent stay and for posting on our TripAdvisor Page. We look forward to serving you again soon. Best, Amanda Guest Relations Manager More

mbflyflyaway
Denver, CO
Senior Contributor
28 reviews
17 helpful votes
5 of 5 stars Reviewed 9 January 2012
3
people found this review helpful

Just got back from a 2 night stay at the Residence Inn North Loop hotel in Chicago. We opted not to rent a car due to the pricey cost to park, and instead walked the city (with the occasional taxi when it was too cold/far). What a great property! Just across the river from all the downtown city sights. This... More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
11 January 2012

Mbflyflyaway- Thank you for your recent stay and for posting on our TripAdvisor page. I am so happy to hear that you and your family enjoyed your stay and the surrounding area. We hope to serve you again in the near future. Best, Amanda Guest Relations Manager More

thetourman01
Ohio
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed 7 January 2012

This was a great hotel to stay at. In addition to the complementary breakfast at night drinks and snacks were available. The room was very well laid out and clean. Everyone was very helpful and courteous but at morning breakfast Ismieta was great. She would greet us every morning with a huge smile and a warm greeting. She would always... More

Was this review helpful? Yes
Leslie H
New York City, New York
Contributor
16 reviews
4 helpful votes
5 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

I cannot say enough positive things about this hotel. It felt like home! The staff was friendly, even when working on the holidays. Rooms were comfortable, spacious and welcoming. Breakfast was great. Coffee was always available. Printing service in the lobby was fast and easy. About the only bad thing I can say is that housekeeping did not speak a... More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
4 January 2012

Leslie H- Thank you for choosing our hotel for your recent holiday stay. I am happy you enjoyed your stay with us. I would like to take this opportunity to apologize for the lack of cell phone service. We are aware of the problem and looking into possible solutions. We do hope to serve you again soon. Best, Amanda Guest... More

kugoose
Philadelphia, Pennsylvania
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

I have stayed at a number of Residence Inns this past year and many other Marriott hotels. I traveled with my family over the holidays to Chicago and Residence Inn with the suite concept is the only way to go. I read some reviews about the lady who works the breakfast area, and all of them had positive things to... More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
4 January 2012

Kugoose- Thank you for your recent stay and for posting on our TripAdvisor page. Thank you especially for commenting on Ismeta. She is a wonderful person and a valued employee. We hope to serve you again soon. Best, Amanda Guest Relations Manager More

LCHH
Leelanau, MI
Senior Reviewer
9 reviews
5 of 5 stars Reviewed 30 December 2011

This is a great hotel! The staff is friendly, we especially love the breakfast hostess, Ismeta. She is just wonderful to everyone! Great location and reasonable, especially considering breakfast and dinner come with the room. Rooms are clean and well equipped. We will definitely be back! More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
4 January 2012

LCHH- Thank you for your recent stay and your kind review on our TripAdvisor page. We look forward to seeing you again in the future. Best, Amanda Guest Relations Manager More

Clubbing
Illinois
Reviewer
3 reviews
4 of 5 stars Reviewed 29 December 2011

We visited this hotel the week between Christmas and New Years. It was very full and busy and I think the front desk got a little overwhelmed. This also made for sometimes long waits for the elevator and breakfast. That said, the rooms were wonderful, the location was perfect and the staff, especially Ismeta at breakfast, were outstanding. More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
4 January 2012

Clubbing- Thank you for your recent stay and for posting on our TripAdvisor page. We were unexpectantly busy during the week you stayed and I would like to take this opportunity to apologize for the waits you endured. I am happy to hear you enjoyed the rest of our hotel and hope to see you again soon. Best, Amanda Guest... More

Mullettlk
Orlando, Florida
Contributor
17 reviews
18 helpful votes
5 of 5 stars Reviewed 29 December 2011

Quality and value that is hard to beat. Clean, with great staff and location to match. More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
4 January 2012

Mullettlk- Thank you for your recent stay! We hope to see you again soon. Best, Amanda Guest Relations Manager More

Tim M
Atlanta, Georgia
Top Contributor
61 reviews
6 helpful votes
5 of 5 stars Reviewed 28 December 2011
2
people found this review helpful

I have stayed at this hotel many times and it is great. (They only time I book another hotel is when this one is full.) The rooms are huge with nice views of the surrounding area. There is a new parking deck attached to the hotel, so access is easy. The staff is friendly and the happy hour free beer... More

Was this review helpful? Yes
AmandaMasters-GSM, Guest Relations Manager at Residence Inn Chicago Downtown / River North, responded to this review
29 December 2011

Tim M- Thank you for your loyalty to our hotel and for posting on our TripAdvisor page. I am happy to hear you enjoy the amenities we have to offer our guests, especially the social hour. We look forward to seeing you soon. Best, Amanda Guest Relations Manager More

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Residence Inn Chicago Downtown / River North Also Known As

  • Residence Inn Chicago Downtown
  • Residence Inn Chicago
  • Chicago Residence Inn
Address: 410 N Dearborn St, Chicago, IL 60610

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Residence Inn Chicago Downtown / River North
Show the lowest price for this hotel* (from our partners)
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