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The James Chicago

4.5 of 5
55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
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The James Chicago
Ranked #21 of 164 hotels in Chicago
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1,113 reviews from our community

Traveller rating
    672
    322
    66
    35
    18
See reviews for
Families
116
 
Couples
453
 
Solo
98
 
Business
224
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
MarylinB
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Great location, nearby The Magnificient Mile, and 15' by car to main attractions... very good service, very clean, service room variety not so great but if you are in Chicago you should eat out everyday, breakfast is more than ok although. Price/value ok. Definitely would come back.

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See 4 more reviews by MarylinB for Chicago
TheJamesChiGM, General Manager at The James Chicago, responded to this review
23 May 2013

Dear MarylinB, Thank you for taking the time to share about your recent stay at The James Chicago. We appreciate your feedback about the variety of our room service menu, but are glad that you had an enjoyable experience thanks to our outstanding staff. Most of all, we are delighted to hear that your first stay will not be your... More

Cupertino, California
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

We really love this place. I am from San Francisco and i have been to chicago twice and both the times i have stayed at the James. My experience just keeps getting better. I love this place in every ways like service, price, people and amenities. It is a pretty good location as well as most of the tourists spots... More

Was this review helpful? Yes
TheJamesChiGM, General Manager at The James Chicago, responded to this review
23 May 2013

Dear Parth V, Thank you for taking the time to share about your stay with us at The James Chicago. We are thrilled to hear that you enjoyed our service and convenient amenities; we are especially thankful that you are a returning guest and had an enjoyable experience on your return trip. We are truly humbled by your recommendation, and... More

Woodland Hills, CA
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Hello My New Home in Chicago! Modern, boutique-y, sexy. I love The James!! I had called the night before asking if I could check in a day early. No problem (and they honored the rate for my other booked nights even though it was more). When my cab dropped me off a half block away and I was struggling with... More

Was this review helpful? Yes 1
TheJamesChiGM, General Manager at The James Chicago, responded to this review
19 May 2013

Dear K4Lakers, Thank you for taking the time to write such a detailed account of your stay with us at The James Chicago! I am delighted to hear that our amenities such as complimentary WiFi and triple filtered water in your room, along with our delicious In Room Dining menu all attributed to a great experience. I apologize that we... More

San Francisco, California
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 18 May 2013

I stayed here for a business trip and thoroughly enjoyed the extra touches of service provided. I haven't been in a hotel for a long time that fills your ice bucket, leaves free cookies plus sets the mood with lighting and radio for your return in the evening. Enjoyed the bathrobe, too. Bed is comfy, room very clean and I... More

Was this review helpful? Yes
See 6 more reviews by SFCupCake for Chicago
TheJamesChiGM, General Manager at The James Chicago, responded to this review
19 May 2013

Dear SFCupCake, Thank you for taking the time to share about your stay with us at The James Chicago. We appreciate your wonderful compliments of our amenities such as turndown service and comfortable beds. Most of all, I am glad to hear that our friendly staff made your experience a great one. I apologize for the shortcoming with the television;... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013

This was my first trip to Chicago and my girlfriend suggested we stay downtown one night so we could take advantage of the shopping and activities over St. Patrick's Day weekend. We stayed in one of the Loft rooms, and I have to say it was one of the nicest, most comfortable rooms I have ever stayed in. The layout... More

Was this review helpful? Yes 1
TheJamesChiGM, General Manager at The James Chicago, responded to this review
19 May 2013

Dear robbyrob1, Thank you for taking the time to write about your experience at The James Chicago. We appreciate and are humbled by your generous compliments of our comfortable loft rooms and that you had a luxurious experience with us. Most of all, I am so glad to hear that your first stay will not be your last and that... More

Olathe, Kansas, United States
1 review
5 of 5 stars Reviewed 16 May 2013

I loved everything about our recent stay at The James!!!!! Every staff person we encountered was fantastic. The room was beautiful and the amenities were great! David Burke's Primehouse inside of The James offers great food as well. LOVED IT!

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TheJamesChiGM, General Manager at The James Chicago, responded to this review
17 May 2013

Dear Tracy C, Thank you for taking the time to share your thoughts about your stay with us at The James Chicago. It is great to hear that you loved many aspects of our hotel, including our amenities and David Burke's Primehouse. Most of all, I am humbled to hear that our incredible staff made your experience fantastic. We appreciate... More

Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 16 May 2013

We stayed in the James for 3 nights while in Chicago. The room was terrific, great big bed, lovely bar in the room and terrific shower. The staff were very helpful and were happy to point us in the right direction for breakfast, dinner and lunch! We stayed on a room only basis, so we didn't get to sample the... More

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TheJamesChiGM, General Manager at The James Chicago, responded to this review
17 May 2013

Dear lseultfitz, Thank you for taking the time to share about your stay with us at The James Chicago. We are very appreciative of your generous compliments of our gym and convenient downtown location. Most of all, I am delighted to hear that our staff was helpful and that you plan on returning. Thank you again for taking the time... More

Melbourne
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 13 May 2013

Stayed at the James in March 2012, a nice trendy hotel, with clean lines, and not too much frou frou. Great location, close to all the action of Michigan Avenue. Nice clean bathroom and rooms. Although the bathroom door was a bit dodgy it didn't detract from the experience.

Was this review helpful? Yes 1
See 2 more reviews by speedboat for Chicago
TheJamesChiGM, General Manager at The James Chicago, responded to this review
15 May 2013

Dear speedboat, Thank you for taking the time to share about your stay with us at The James Chicago. We appreciate your generous compliments of our decor, clean rooms, and our convenient location. I apologize for the inconvenience with your bathrooom door, but am relieved that it did not affect an overall great experience with us. Thank you again for... More

Northville, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 May 2013

I just stayed at The James Hotel. The service was great, but I found the rooms to be shabby. I was surprised how worn the rooms were based on pictures and reviews. The hotel is supposed to have a clean, sparse, modern look, but the first room I was put in had peeling wallpaper, all the wood surfaces were worn,... More

Was this review helpful? Yes 1
TheJamesChiGM, General Manager at The James Chicago, responded to this review
13 May 2013

Dear Cathwig, Thank you for taking the time to write about your recent stay at The James Chicago. After reading your comments, I wanted to reach out in regards to the room issues you mentioned. The conditions you described are not what we expect our guests to experience and I sincerely apologize for any inconvenience. I would welcome the opportunity... More

1 review
4 of 5 stars Reviewed 9 May 2013 via mobile

Stayed in january 2013. First experience in Chicago. Hotel is small. Rooms are nice with comfortable bed. Friendly staff. We passed through some hotels that would have suited better to us. If you are not fussy this hotel would be perfect.

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TheJamesChiGM, General Manager at The James Chicago, responded to this review
10 May 2013

Dear jw1988, Thank you for taking the time to write about your stay with us at The James Chicago. I am glad that you found our location to be convenient and that our friendly staff made a positive impression. I am disappointed that we were not conducive to your preferences; we always try to uniquely accommodate each guest and assist... More

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Hotel Summarization (Beta)

What travellers say

  • Great location(32)
  • Room service(23)
  • Very nice(14)
  • Trader joe(13)
  • Comfortable bed(11)
  • Friendly and helpful(9)
  • Michigan avenue(8)
  • Magnificent mile(6)
  • David Burke Primehouse(6)
  • Boutique hotel(5)

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Luxury Hotels in Chicago
#17 Business Hotels in Chicago
#24 Family Hotels in Chicago
#31 Romantic Hotels in Chicago
Price range (per night): INR10,827 - 23,273
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The James Chicago offers a stylish and engaging alternative for the contemporary business or leisure traveler.The James is ideally situated right in the heart of downtown Chicago, just steps from Michigan Avenue. In addition to its proximity to numerous dining, shopping and nightlife choices along the world famous Magnificent Mile, The James is within easy walking distance of such celebrated cultural attractions as Millennium Park and The Museum of Contemporary Art.To mark its fifth anniversary as one of Chicago's most celebrated boutique hotels, The James Chicago revealed a refreshed look that includes updated furnishings, new environmentally-thoughtful services and a selection of updated in-room amenities. ... more   less 
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Also Known As:
James Chicago Hotel
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel

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The James Chicago
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