I book travel for our company. Chicago is inconvenient for larger tradeshows because the convention center, McCormick Place, is so far away from all the hotels in downtown Chicago, except for the one that is attached to the convention center. So, when staying in Chicago for larger conventions I consistently book this hotel for our group for the price, location... More

This is the first time my wife and I stayed in this hotel and we had a very pleasant and memorable stay.We stayed for exactly one week. I was here for a convention. Upon our arrival, we were greeted with a very warm reception from the door man to the front desk. In no time, we were already in our... More

Outstanding location. Stayed for 3 nights 4 days with my family the weekend of 4/14/12. Service was impeccable..ordered breakfast thru room service and it was delivered piping hot under 30 minutes. Valet car parking and check in was swift and efficient. Check out with bellman (we had alot of luggage) was great due to the fact he had already packed... More

My wife and I stayed here for one night before our flight out of O'Hare. It is almost right across the street from the Marriott on Magnificent Mile, and (in my opinion), much nicer. We got a room upgrade to a Junior Suite when we checked in and the staff was very friendly and courteous. The views aren't the best,... More

I stayed here a second time after I was contacted by the hotel manager after my other review. I wasn't going to, but this hotel is literally steps from where I needed to be for business. It was suggested to me that I try a higher floor facing away from Michigan Avenue to reduce siren and other road noise. Did... More

The hotel is less than a block away from the main shopping strip. Then again, the name says it all. I wasn't able to enjoy the sights to the fullest, as I was on a business trip; but I did have a nice stay. The rooms were a bit run-down and somewhat plain. Then again, it was just a business... More

Nice hotel, rooms and in the middle of everything. What a great stay in chicago!

This is my second downtown hotel stay in Chicago, and my first with my family. We did our research and chose this one for location and reviews. We were very pleased. Service was 5 star. We checked in and they knew with our kids to ask if we wanted by the pool. They put us next door to it. We... More

As a frequent business traveler to the city with many options I always come back to this hotel. The staff is very customer friendly, including the valet, doorman, front desk, housekeeping and restaurant. They are always engaging, kind, willing to meet your needs and make your stay comfortable, relaxing and a place to recharge. Shopping is within a block from... More