The staff is helpful and friendly, the rooms are clean and the hotel is in walking distance to shopping and restaurants.
- Courtyard Chicago Downtown
- Courtyard Chicago
- Chicago Courtyard
- Chicago Marriott

The staff is helpful and friendly, the rooms are clean and the hotel is in walking distance to shopping and restaurants.
Rooms were quite comfortable, housekeeping excellent. Staff was friendly and helpful. Location was convenient to Magnificent Mile shopping, Navy Pier & Northwestern Medical Center. Parking was over-priced ($44/day self-park) but that's typical of area hotels. Lobby is small, minimal seating. Starbucks on the ground floor, restaurant adjacent. All-in-all good choice, would stay here again - though there are dozens of...
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I had planned at the onset of my trip that, following my conference in Lombard, I'd shift over to Chicago proper and spend a few days exploring a new city.
I'd booked the hotel for its location downtown; it averaged about $250 per night, rather hefty for a Courtyard. By happenstance, my first couple of days would be the same...
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Thank you for your detailed review of our hotel. We are glad that you found our team to be friendly and helpful. Regarding the Marriott Rewards point redemptions, the point value is based upon a number of factors, and as you mentioned in your review, location is a major factor, which is why we have a 6 point rating. I...
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Basic standard hotel, although furnitures & furnishings appear to be quite old. The key benefit is the location to Magnificent Mile. Short 5 mins walk to restaurants & shopping.
Thank you for your observations about our hotel. We are glad you enjoyed our location; it is very close to many restaurants and plenty of options for shopping. Thank you for your feedback regarding the furniture in our guestrooms, we will utilize that feedback when speaking with our ownership to assist in future renovations. We hope to accommodate your next...
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My wife and I visited Chicago for the third time this past weekend. We can't say enough good things about our experience in Chicago...The people were just great, so friendly..I'm a regular marriott customer in my business & personal travel and I always stay with a hotel from the marriott brand.
I have to be honest but I've been to...
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Thank you for your wonderful comments about our hotel! We are so glad you found our staff to be friendly and helpful; we strive to exceed service expectations. As a loyal Marriott customer, I'm sure you may appreciate the following information: We are currently in the top 8% in customer service scores of all Courtyards! (there are currently over 850...
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My wife and i stayed here in early May for the NRA restaurant show . This property is very nice and clean with a great location. Very close to great restaurants and shopping with Mag Mile just a block away and a Coach store way too close lol. We enjoyed our stay and encountered no issues other than the maid...
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My wife and I visited Chicago for the first time this past week. We can't say enough good things about our experience in Chicago...The people were just great, so friendly...people actually stopped to ask us if we needed help finding anything and similar experiences throughout our stay. This was also the case with the Courtyard Marriot near micacle mile on...
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Thank you for the wonderful compliments about our hotel! We are very glad you enjoyed many things, including our location, our fitness center, and even our comfortable beds! Although you may not have realized it, our room service is provided by our restaurant, Viand. Thank you for the compliments about Viand's food as well; I know our team enjoys it...
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On May 5th/6th, 2012, we stayed at this hotel. Allison was the one of the desk clerks, she was such the help to us. The rooms were so comfortable. In the room we stayed at, there were 2 TVs, a microwave, a coffee maker in the bathroom, 1 queen bed, a hide-a-bed and other neat features. The view was great...
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Thank you for the comments about our hotel! We are glad you felt the rooms were comfortable; we strive for all of our guests to receive a good night's sleep. I will make sure that Allison's supervisor is aware of your nice compliments; she does a great job. Thank you for making us your number 1 hotel in downtown Chicago!
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I stayed here last week with a friend in a room with two double beds. The rooms were clean, spacious, and comfortable. I typically don't sleep well in hotels, but I did well in this one. The front desk staff was courteous and very helpful. The location of this hotel is PERFECT! I could not believe that Garrett Popcorn shop...
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We paid almost $300 a night for a room here, and although nothing too terrible stood out in our minds, we just were not impressed with the value. The room we got had two queens and a pull out sofa and it was all very cramped. Average bathroom. Also - it took three requests to get towels brought up. The...
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