The bed was so firm and uncomfortable that I was not able to sleep!! Also they over charged my credit card by 60 dollars. I had to spend 20 minutes getting my money back to my credit card. The service people were unhelpful and rude. I would never recommend this hotel to anyone; well maybe if you don’t want any... More

Overall this was a nice hotel and the parking package made it a steal (Only ten dollars more for a 35 dollar valet parking). Though I would caution if you are looking to get a good nights sleep before a big interview. I had a professional school interview the next morning, and I barely got any sleep with how noisy... More

Just getting ready to check out of this property as I write this review. Very happy overall with my stay here. - Hotel was very easy to find off of 90/94, Exit 51D. - Room was very comfortable and quiet with a nice little balcony allowing for a view of the Sears Tower. - Doormen and staff were very hospitable... More

The Crowne Plaza Metro in Chicago is right on the West Loop and provides amazing views of downtown Chicago, especially the Willis Tower. Everything is just a couple of minutes of walk away; a bus stand, lots of restaurants, other shops/stores. A CTA station is about 5mins away. We got a good deal through priceline and were really happy with... More

I helped my son book an overnight stay at Crowne Plaza hotel. We booked through orbitz.com which I will warn you, does not always give accurate information regarding "rules" around a hotel stay, even when speaking with a person live. Our challenge was to find a nice hotel near United Center as my son who is 20 and his girlfriend... More

I checked into the hotel and was greeted by a Rock Star, Curtis (front desk staff). He was very Charming, Handsome, KNOWLEDGEABLE, and Well Groomed. I travel so much for work and stay at so many hotels, never before was I greeted and treated with V.I.P treatement. My trip to Chicago was a weekend getaway with my husband. We was... More

I stayed at this hotel for two nights for a business trip, and transportation and the biil was taken care of, so price and location were not so much of an issue. This hotel is in Greek town and many very nice restaurants (not all of them are Greek) are very close by. However, it's not very close to the... More

The lobby is kind of run-down. The rooms are nicer, but the traffic noise from the expressway is unbearable. More

This place had a great location; easily walkable to the loop in downtown chicago.It is also just adjacent to Greek town with several eating options within a five minute walk. The room was a decent size and it was very clean and nicely decorated. The hallway was always silent and I can say there was zero street noise, which was... More