The hotel was in walking distance of most major attractions- parks, museums and shopping. Our room was on the 21st floor and we had a great view of the river. The rooms were small, but comfortable. The food at the restaurant was very good. We took the train from the airport (only $2.25 each) and the hotel was about 5-6... More

They charge your credit card at the time of booking NOT at time of arrival. DO NOT DO THIS! This is a scam-ish deal. They will not refund if something goes wrong...... ALSO they turned off heating system. NO HEATER!!!! Temps out were 50ish... NO fun cold room and very hard bed. More

My husband and I stayed at this Chicago hotel for several nights in May 2011. This hotel has a great location, but they do not tell you that once the temperature is above 55F the hotel shuts off the heat and refuses to turn it on. There were thunderstorms, hail storms, and cold winds blowing, but the staff refused to... More

The River Hotel is just south of the river, right in the middle of Chicago. The main shopping and tourist area is north of the river, but there is plenty of shopping, Grant Park, Millennium Park and much more to see on the south side too. The hotel is one block from all the main train lines, and between Michigan... More

Spent 3 nights in Chicago at the River Hotel. Excellent location with great views. Very comfortable and staff were very helpful. However, the room did not have a safe, a minibar or an iron. Also the elevators always required a bit of a wait. This actually did not matter to me. Breakfast was really good at the hotel restaurant, and... More

I loved my stay at the River Hotel in Chicago! The room was updated and very clean. It cost less than other hotels close by. Great place to stay. More

Location and cleanliness of the room ar perfect. But first, the staff is really not interested in giving you some tourist information nor do they have documentations to help you on the attractions. Second, I lost a silver ring in my room and when I called 5 hours later, they could not find it... So I seriously doubt about their... More

I couldn't recommend the location of this hotel enough. It's right on the river (we had a river view) by Michigan Ave Bridge, so you have the whole of the Loop and the Magnificent Mile within easy walking distance (10mins to Art Institute, 10mins to Hancock Centre). The building itself is a Chicagoan landmark once the tallest building in town,... More

This was to say the least the most dissapointing hotel room I have EVER seen. It was so small , no room at all in the tiny bathroom and stand up shower only.The end of the bed was less than 12 incehes from the wall so to get to the tv you had to scoot sideways to go to that... More