I found the hotel to be very clean. The room was small, but well equipped. Internet was available in a business center in the lobby. I was vacationing so this was not a problem for me. The mattress was firm, but that is my preference. I felt it was a great central location and within walking distance of the Chicago... more

I would highly recommend you this hotel. It's in really nice location to down town Chicago and rooms are really tidy and modern. I liked big bath room. Free wireless internet and laundry were really nice. They have nice cold drinking water in the hallway. Gim opens 5AM-10 PM. I will definetly come back here!! more

I tried them three times and each time they messed up my reservation. Since my flight time gets me to the hotel about midnight there is little room for error - one time they actually checked me and sent me upstairs to a room that hadn't been cleaned. Going back and forth to the lobby after a long day of... more

I was pleasantly surprised by the quality of this hotel. A small picture and some customer reviews on the internet didn't seem like much to go on, but it is a very nice place. The location is fabulous. The rooms are small, but not too small. The only thing that was difficult was the showers. The shower head is mounted... more

Just returned from 1 night at River Hotel/Club Quarters. Not sure whether there are two separate hotels or what, but our reservation was with River Hotel, and we checked in at their desk, but it said Club Quarters near the elevators on the left, which we took to our room. We had requested a river view/Trump-Tower-view room and we got... more

Booked hotel on Orbitz. Asked for adjoining rooms. Advised to call hotel direct for that. Spoke to Virginia at hotel on 3 separate occasions. She said adjoining rooms weren't available but we could get rooms that were next to each other. Got to hotel early & was told check in was at 3. Went back to hotel at 3:45, only... more

Didnit' care for the size of the room based on room rate of $124.00. Confusing lobby used for both River Hotel and Club Quarters. Did not like using room keycard to use the elevator. Not necessaary since my friend stayed a couple blocks away at the Hyatt Rengency and the elevator ran as expected without using room keycard. Also, she... more

Such a nice, clean, and updated hotel. Our window looked north across the river with the Trump building and the "corn cob" buildings perfectly in view. The hotel staff was attentive and friendly. We were in perfect walking distance for Michigan Ave. more

This deluxe 2 bedroom suite gives no privacy. There are 2 beds with no doors. When entering the room the bathroom is right in front of you. My husband and I were in the same room with our teenaged girls and no privacy for intimacy. more