The Sherriff and his lady stayed here under the Comfort Inn brand in April, just before the change of branding. I have to say that the remodelling did not greatly impinge on us and we found the rooms adequate for a budget hotel, by European standards - the provision would match up with an Ibis, for example. Who needs a...
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Hi The_Sherriff, thank you for your comments and feedback. Yes the open closet style with 8 hangers is probably not ideal for someone on a 2 week trip. Thanks for great comments in regards to a clean, safe, and reasonably priced room. Thanks again for your business and we look forward to welcoming you back in the future when we...
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This hotel should not be in business. They have no idea how to make a guest feel comfortable when away from home which is the whole point of the hotel business. The room was tiny, no place to put clothes -- no closet or drawers -- and not even a luggage rack. When I asked for one they said they...
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Hi Barbara W, I apologize that you did not enjoy your visit with us. I did want to thank you for your feedback and want to let you know that we are actively addressing all issues you have brought to our attention. For example, based on feedback we received from guests we have ordered some very unique clocks for the...
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We checked in 3/16 and left on 3/19. Our room, while it had a view, that was about the ONLY nice thing I can say. Our room wasn't even complete with the remodel. No big mirrors only that crappy one in the bathroom with that dumb kiss mark on it. No closet to hang ANYTHING up, our fridge DIDN'T work....
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Hi susanlamb76, first let me thank you for your visit and your feedback. I see you were here in the midst of our change over, we did re-open as the ACME Hotel Chicago on April 27th so I do apologize about our in between state when you here in March. Unfortunately in order for us to freshen up the hotel...
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I stayed from Friday April 27 to sunday April 29 2012. First things, i booked the hotel under comfort inn and suites, to come to find out the hotel switched names, so we pasted the hotel at first. I called the number to verify it was the former comfort inn and the lady on the phone said yes. I then...
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Hi MurrayMary, Thank you for taking the time to give us feedback on your stay with us on our very first day as the ACME Hotel. I do apologize for the check-in process. As you mentioned we had just gotten our new property management system installed that day and you experienced a much slower than usual check-in. You may have...
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