We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 166 Chicago hotels »

Sofitel Chicago Water Tower

4.5 of 5
20 East Chestnut St - Downtown, Chicago, IL 60611
Slideshow
Amenities
Special offer
20% Off February Rates!
Ranked #9 of 166 hotels in Chicago
4.5 of 5 stars 1033 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

1,033 reviews from our community

What travellers say about this hotel
  • Room service(23)
  • Great location(19)
  • Very nice(17)
  • Magnificent mile(17)
  • Junior suite(15)
  • Michigan avenue(10)
  • Friendly and helpful(9)
  • Hotel restaurant(8)
  • Comfortable bed(7)
  • Front desk staff(7)
Traveller rating
    731
    232
    43
    14
    13
Only show reviews for Family (84) | Couples (429) | Business (204)
Date Rating
Posted by an Accorhotels.com traveller
Danville, California, USA
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Was this review helpful? Yes
Cam33_8
West Lafayette, Indiana
1 review
2 helpful votes
5 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We traveled to Chicago for a weekend getaway for my boyfriend's birthday. I had wanted to do something special and when I found an online deal for this hotel, I decided this could be it. Based on others' reviews, I had extremely high expectations and was worried I would be disappointed. I am happy to report that this hotel exceeded... More

Was this review helpful? Yes
HotelManagerOffice, Guest Relations Manager at Sofitel Chicago Water Tower, responded to this review
29 January 2012

Thank you so much for taking the time to write a review for Sofitel Chicago Water Tower. We are honored that you chose our hotel for your boyfriend's birthday celebration, and we are delighted to know that you enjoyed your stay and the special birthday treat that we sent you! Thank you for noticing the fresh flowers in our lobby... More

Fortunateson
New York City
Reviewer
4 reviews
18 helpful votes
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

This is a beautiful property, extremely well managed. The staff are bright, helpful, and well trained. Beautiful, tasteful rooms. We were upgraded to a suite for a night of our stay. Sofitel is obviously proud of their property and focused on the guest's comfort and having a positive experience. The location is very convenient (even if you choose the train... More

Was this review helpful? Yes
ChicagoHarlan
Chicago
Senior Contributor
22 reviews
7 helpful votes
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Beautiful building inside and out, great location, great choice with shopping and restaurants nearby. Onsite restaurant is worthwhile (try the set menu). More

Was this review helpful? Yes
Bitner
Allen Park, MI
Contributor
18 reviews
21 helpful votes
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

My wife and I recently stayed at the Sofitel and cannot speak highly enough about it. From the Valet to the front desk personnel to the servers in the restaurant, everyone was very nice and helpful. The rooms are very pleasant with very nice ammenities. The location of the property cannot be beat as it is located in the heart... More

Was this review helpful? Yes
spenney
Liverpool, United Kingdom
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

We booked for four nights but missed connection and had three. Room was fantastic with robe and slippers, Perfect view of Hancock Tower and glimpses of lake. Wouldn't normally eat in hotel restaurants but we did and it was michelin class, together with muse bouche's etc. Breakfast couldn't fault. Brilliant location. Great bar. We've now stayed in Sofitel in Lisbon... More

Was this review helpful? Yes
poohkin
Boston, MA
Senior Contributor
22 reviews
6 helpful votes
4 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

My coworkers and I stayed at the Sofitel in Chicago for 3 nights while we were in town for business. I was able to negotiate an amazing rate with them since we were a larger group. This hotel is a great value for the comfort and luxury it provides. Check in was smooth and uneventful. Our rooms were all clean,... More

Was this review helpful? Yes
HotelManagerOffice, Guest Relations Manager at Sofitel Chicago Water Tower, responded to this review
29 January 2012

Thank you for taking the time to write about your recent stay at Sofitel Chicago Water Tower. We are happy to know that you enjoyed your stay, and that you found our signature SoBed to be so comfortable. You are right - our own Le Bar is the perfect place to relax and enjoy some cocktails after a day of... More

ahtram56
Dubuque, Iowa
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

Had a great stay at the Hotel Sofitel one block from the magnificent mile in Chicago on New Years Eve. What a delight it was to walk into that beautiful lobby all decked out in soft sparkling lights and beautiful fresh flowers. The hotel was clean, the staff absolutely amazing and very helpful. The rooms are decorated beautiful and are... More

Was this review helpful? Yes
HotelManagerOffice, Front Office Manager at Sofitel Chicago Water Tower, responded to this review
29 January 2012

Thank you for taking the time to write about your recent stay at Sofitel Chicago Water Tower. We are very pleased to know that you enjoyed your stay and that you chose our hotel to celebrate the New Year. Thank you for complimenting our staff and lobby - we also love the beautiful fresh flowers! We look forward to welcoming... More

Posted by an Accorhotels.com traveller
Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 7 January 2012

the most important thing was the very comfortable bed. this place also has a great bar with good service and some really great cocktails. lovely breakfast - the waiter couldn't have been nicer or more welcoming and the choice and quality was excellent. perfect location too. couldn't find fault with anything at all. More

Was this review helpful? Yes
Worm16
Reviewer
5 reviews
5 of 5 stars Reviewed 3 January 2012

The hotel staff was nice and warm!! Always helpful. It was in the best area for walking and site seeing. I felt very safe!! The maids made sure that the room was spotless at times a bit over helpful not that it was a bad thing!! More

Was this review helpful? Yes

Travellers who viewed Sofitel Chicago Water Tower also viewed

Conrad Chicago
4.5 of 5 stars 996 Reviews
Chicago, IL
CHECK RATES! ABS:HotelCheckRates-d217498?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Monaco Chicago - a Kimpton Hotel
4.5 of 5 stars 705 Reviews
Chicago, IL
CHECK RATES! ABS:HotelCheckRates-d111492?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Affinia Chicago
4.5 of 5 stars 954 Reviews
Chicago, IL
CHECK RATES! ABS:HotelCheckRates-d114595?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 166 hotels in Chicago, ranked by popularity »

Been to Sofitel Chicago Water Tower? Share your experiences!

Write a Review Add Photos Add Videos

Sofitel Chicago Water Tower Also Known As

  • Sofitel Chicago Water Hotel
  • Sofitel Chicago
  • Sofitel Water Tower Hotel Chicago
  • Chicago Sofitel
Address: 20 East Chestnut St - Downtown, Chicago, IL 60611

Is Sofitel Chicago Water Tower your business?

  • Manage your listing
Sofitel Chicago Water Tower
Show the lowest price for this hotel* (from our partners)
CHECK RATES!