A clean, modern hotel in a great location, good design, good food, good bars; all very well done. What marks this hotel out above others is the extreemly good level of service from all members of staff. The attentive yet discreet attentions of everyone I met was just right, something very few hotels seem to get right, well done Sofitel... more

This hotel is in a great location. Close to everything you would want to do downtown (Shopping, eating, sight seeing, etc.) The rooms are average in terms of design but they are new & extremely clean. Wonderful bed. The front desk staff was extremely nice & helpful. The lobby is beautiful and chic. The gym is small but adequate (... more

I picked this hotel solely because it was #1 on Tripadvisor. I loved everything about it. The hotel is perfectly located at the beginning of the Magnificent Mile, about 2 blocks of. Very quiet. Genuine and friendly staff, very helpful. The beds are extremely comfortable, you don't want to leave them. The rooms are nicely equiped and super clean, including... more

Traveled for the weekend with 1yr old and spouse, and we had a great weekend trip! Location was great: close to shops, nice and casual restaurants, and easy to access the El or cab. Rooms had great bathrooms, were a bit small, but we also had a crib in there with us! Our son cried a bit before going to... more

We stayed at this trendy French hotel for 2 nights with a baby in tow. We were intially conerned that it might not be family friendly. We were way off. The first thing that I noticed when we first got there was how incredibly friendly each and every staff member was to us-from the bellman to the extremely professional and... more

Boarded the train at Elmhurst (a local suburb)after a crazy night out with old friends and in a little under an hour we were in Chicago. The area outside the main train station is a little 'shady' but we were soon in a cab heading for Sofitel Water Tower. We've both stayed here before and its location is great for... more

Spent a 3 day weekend at the Sofitel Chicago Water Tower and very much enjoyed it. The hotel is modern, the staff very welcoming and the location is outstanding. The hotel is very close to all the sights but since it is a block or so off Michigan Ave you don't walk out into a packed street. It's also close... more

We went to visit our daughter who just moved to Chicago. The location was great, and the accomodations and service were superior. The bedding was wonderful ! I would stay there again without hesitation!! We were treated like royalty. more

Great location in the middle of everything. Short distance to restaurant area, Hancock building, shopping, Watertower, Harbour area. Very stylish triangle building. Minimalistic, yet comfortable interior. One of the best workout rooms we have experienced in a hotel. Reception area an stair to second floor is a must-see. We had a Jr. suite, that were well equipped and roomy. Stylish... more