I stayed one night on business. Had a room on the 16th floor (right across from elevators, but no noise issue at all during the night -- but kind of wondered what the big deal is about being Silver Level in the hotel's program if that gets me right across from the elevators with a so-so view). Great work space,... more

Stayed for 3 nights across the weekend of the 23 Oct as part of our honeymoon. Thos hotel was everyhting we had wanted and expected it to be. Friendly and efficient check in staff & Bell Boys. Clean, modern room with views - we were onthe 27th floor. Attentive service (told them it was our honeymoon in advance and got... more

The trip was excellent. The rooms were clean, and the beds were super comfortable. The hotel staff professional and they took care of every need. They had taxis waiting on the street if you needed one or provided suggestions and/or walking routes if needed. The only complaint that I had was the rooms were a little smaller than expected. The... more

I came to Chicago on business and needed somewhere comfortable and hassle free. The hotel met my needs and I would recommend it both for business and leisure. The hotel is just to the north of the main business district, at the start of the Mag Mile, so well placed for shops and the Hancock Tower. The room was big,... more

We lucked out and got half off of the rooms. The hotel is in a great location for walking to the subway (the El), and the Magnificent Mile. Also the Hancock Tower is just a couple of blocks away, right on the Magnificent Mile. The service was excellent, and we had no complaints during our stay! If you stay here,... more

Chicago was so fabulous, we decided to stay on for a few days after our conference ended, and wound up at the Sofitel due to the reviews here and a special price the Sofitel was offering. It was the best decision possible. First of all the Sofitel rooms are exquisitely comfortable, with perfect beds, pillows, robes, slippers, lots of storage... more

This was my second stay at The Sofitel, the first being a one-night stay in late 2007. This time, I was there for five nights. I do love this hotel. But having become a connoisseur of hotels as of late, there are a couple of minor things that prevent me from giving the Sofitel Water Tower 5 stars. But let... more

There are times in one’s life when we know an experience is extraordinary. My traveling companion and ventured to the Windy City for a weekend of entertainment, socializing and relaxation and I was impressed by the top shelf treatment we received at the Softiel Chicago Water Tower. The seamless transition beginning with curbside luggage service to prompt, courteous room service... more

Here for five nights stay. The location is great on the upper end of Mag Mile but off the madness by two blocks, so nicely quiet. The building itself is impressive on outside, inside is interesting (but not as daring). Front desk staff pleasant, concierge staff helpful. We had a 16th floor room with great city view. Rooms still felt... more