Great hotel the service is exceptional Jennifer & Kenny are amazing.... Two thumbs up! More

I recently spent a weekend @ the Fairfield Inn & Suites Chicago Downtown. It was a wonderful experience! Being greeted by Jennifer, the hotel manager upon check in was a very nice start and her staff just kept the service going! The rooms are a little small, but for a few days it is definately the place to stay. Located... More

nice room , helpful staff. It was within walking distance of many great restaurants and shopping.Better than average free hotel breakfast. Only down side was parking is expensive ($33 self park which required a walk or $42 valet /day)but I guess that is common for a big city. More

The location and service at this hotel is great! Carlos at the front desk was a great help along with everyone else. Everytime we needed directions or recommendations they were so nice and willing. They offer breakfast every morning which was nice. It is served till 10am which was great ,even at 9:30 they were still bringing food out. The... More

We were traveling to Chicago for a long weekend which also included a Cubs game. This hotel was perfect. The location was near everything we wanted. We were within walking distance of all the sites and the train to Wrigley field. More

Everything about this hotel was perfect for us. Kenneth helped us at the front desk and his friendly and welcoming attitude started it off right. He upgraded us to a king sized bed without even asking for it. The room was very attractive, extremely clean and quite roomy with a nice bathroom and great shower. The bed was very clean... More

The staff was very friendly and the hotel was super clean! The location was great with lots of restaurants and shopping nearby, we will definitely stay here again! More

I stayed at this hotel in December of 2010. It was excellent from many aspects. The room was large and clean, the hotel offered a complimentary breakfast and the price was reasonable. The location of this hotel could not be better. It was only about two blocks from the Magnificent Mile and in walking distance to everything in the city.... More

I booked this hotel on the basis of the generally positive reviews other guests have had. I had a suite booked with a so called separate room as I was traveling with my business partner. We were given room 310 which was a pokey room that really could not be called a suite. What was worse was the location which... More