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Fairfield Inn & Suites Chicago Downtown

2.5 of 5
216 East Ontario Street, Chicago, IL 60611
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Ranked #22 of 166 hotels in Chicago
4.5 of 5 stars 316 Reviews
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316 reviews from our community

What travellers say about this hotel
  • Michigan avenue(12)
  • Great location(10)
  • Friendly and helpful(9)
  • Navy pier(9)
  • Very nice(6)
  • Free breakfast(6)
  • Valet parking(5)
  • Rooms are clean(5)
  • Would definitely stay(5)
  • Magnificent mile(5)
Traveller rating
    157
    130
    18
    8
    3
Only show reviews for Family (88) | Couples (76) | Business (69)
Date Rating
John R
Cleveland, Ohio
1 review
5 of 5 stars Reviewed 30 December 2011

Huge thanks to Monica and Kenny; went out of their way to accomodate our shifting situation and and making it work for us! More

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chriscpd98
Senior Reviewer
7 reviews
3 of 5 stars Reviewed 22 December 2011

Convenient location. Decent neighborhood. View not very scenic from 10th flr room. No pool. No parking. Small bathroom. Clean. Very pleasant and helpful staff. More

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Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
28 December 2011

we are very happy to see you enjoyed the location of our hotel as well as our friendly staff. The Fairfield Inn & Suites main goal is to make our guests feel welcome and appreciated. I'm glad our staff accomplished this on your most recent visit to our property. More

KentuckyFamilyman
Kentucky
2 reviews
2 helpful votes
4 of 5 stars Reviewed 22 December 2011

Over the past 3 years, I stayed in Sheraton Chicago Hotel and Towers (301 east n. Water St.), Fairfield Inn (Ontario St) and the Inn of Chicago (Ohio St). For tourists, the Sheraton's location is inconvenient. Inn of Chicago's location is convenient just like the Fairfield Inn, both are very close to the Magnificient mile. I would definitely stay again... More

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Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
28 December 2011

Thank you for the great review,! Compairing us to the full service Sheraton and stating you would definately be back to visit our property as well as recommend us to your fellow travlers. is great to read. Your review about our breakfast was honest and fair. I'm glad you enjoyed the convenient location and level of service we provided. Thank... More

826643
Senior Reviewer
8 reviews
4 helpful votes
4 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

Room rate was great! Got a queen room, very small... But that in itself was ok. It was the extras that killed it! Parking ($33 if self park, $42 if valet), tip the concierge, tip the valet... Blew out the budget! Great location just be aware of the other costs that's all. More

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BJS50
Indianapolis, Indiana
1 review
4 helpful votes
2 of 5 stars Reviewed 14 December 2011
4
people found this review helpful

This is a nonsmoking hotel and I followed these rules during my whole stay but, I got charged $250 because they found an empty pack of cigarettes in the trash along with a few cigarette butts. The butts were from me shaking my finished cigarettes out while walking downtown (because I don't litter) and putting them in my back pocket.... More

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Mary W
Bloomington, Illinois
1 review
5 of 5 stars Reviewed 4 December 2011

This hotel offers it all!!! Friendly helpful staff, wonderful assistant manager, clean and quiet rooms, 500 feet from Michigan Avenue, 300 feet from Garrett's Popcorn! I don't know why anyone would want to stay anywhere else!!! More

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kobuse
Stellenbosch, South Africa
Contributor
14 reviews
3 helpful votes
4 of 5 stars Reviewed 2 December 2011

We stayed at this hotel for four days while attending a conference in Chicago. It was a very pleasant experience. Rooms are quite spacious, clean and airy. The beds were comfortable and the staff were really very friendly. The top feature of this hotel must be the excellent location on the Magnificient Mile and really close to both the tourist-trappy... More

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wygfo5
London
Contributor
12 reviews
4 helpful votes
4 of 5 stars Reviewed 29 November 2011

From the valet parking through to the maids, the staff at this facility were very helpful and friendly. The location of the hotel is very good, and if you're looking for a quiet little hideaway while you shop, this is a great place to stay, offering good value. You truly are within walking distance from most attractions, with a wealth... More

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Stephanie B
Normal, Illinois, United States
1 review
4 of 5 stars Reviewed 27 November 2011

This hotel just steps from Michigan Ave. had an exemplary staff. Both the bell hop, Charles, and the front desk staff were awesome! They were not just helpful but friendly and great with my kids. I would visit this hotel again if not just for the location but for the staff as well. More

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Anon-I-Muss
Iowa
Reviewer
3 reviews
5 of 5 stars Reviewed 23 November 2011

This is a very nice hotel, small, in a great location. Only a couple of blocks off N. Michigan Ave. Walking distance to the Navy Pier (about 15 minutes). Walking distance to a movie complex (10 minutes). One block to the place to buy Chicago mix--popcorn combination of caramel and cheddar cheese. Great service by Charles. Excellent service by Monica.... More

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Fairfield Inn & Suites Chicago Downtown Also Known As

  • Fairfield Inn Chicago
  • Fairfield Chicago
  • Chicago Fairfield Inn
  • Chicago Fairfield
Address: 216 East Ontario Street, Chicago, IL 60611

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Fairfield Inn & Suites Chicago Downtown
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