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Fairfield Inn & Suites Chicago Downtown

2.5 of 5
216 East Ontario Street, Chicago, IL 60611
Hotel amenities
Ranked #22 of 166 hotels in Chicago
4.5 of 5 stars 316 Reviews
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316 reviews from our community

What travellers say about this hotel
  • Michigan avenue(12)
  • Great location(10)
  • Friendly and helpful(9)
  • Navy pier(9)
  • Very nice(6)
  • Free breakfast(6)
  • Valet parking(5)
  • Rooms are clean(5)
  • Would definitely stay(5)
  • Magnificent mile(5)
Traveller rating
    157
    130
    18
    8
    3
Only show reviews for Family (88) | Couples (76) | Business (69)
Date Rating
nguyens
chicago
Senior Contributor
39 reviews
32 helpful votes
4 of 5 stars Reviewed 30 January 2012

We stayed here for the weekend it was so nice. I cannot believe for $89 a night how clean and nice the room was. This place was quiet and the location cannot be beat. We did a AAA rate on the king suite. The only con I have is I wish it had a door between the living area and... More

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wdbtchrsmom
Lombard, Illinois
2 reviews
5 of 5 stars Reviewed 25 January 2012

I stayed here 3 nights so I could be close to the hospital and was very pleased. It was convenient, comfortable, and fairly priced. My room was modern and extremely clean. I would definitely recommend it for business or pleasure. More

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Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
1 February 2012

We appreciate your favorable review and hope your time spent @ Northwerstern hospital went well. We are very conviently located to Northwestern and value our relationship with them. I'm glad to see you felt comfortable and safe staying with us as we are conviently located to the train as well as main other downtown locations! Thank you for your kind... More

Jason S
Nashville, Tennessee, United States
Senior Reviewer
9 reviews
3 helpful votes
5 of 5 stars Reviewed 21 January 2012

This hotel was awesome! The location was very convenient for me, as I was there for an interview at Northwestern. It's like a 1 min walk to the hospital. Also a very convenient 5 min walk to the Grand Red station, which is like 1 stop away from Jackson for transferring to/from the Blue Line. Staff was very helpful; they... More

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Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
1 February 2012

Thank you so much for your favorable review. We hope your interview @ Northwestern hospital went well so we can see you again! I'm so glad we were able to provide you with a lap top charger as we try to anticipate guests needs and be prepared for them. Our staff appreciates that you noticed our clean rooms and amble... More

betsyscherp
1 review
5 of 5 stars Reviewed 18 January 2012

I wanted to find a good value in a hotel since I was staying in Chicago for 4 nights on a pleasure trip. Fairfield Inn was bright and welcoming! The room was airy with high ceilings and comfortable beds outfitted with plenty of pillows! Breakfast options were extensive. When I returned each evening the room was in perfect order. I... More

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Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
20 January 2012

Thank you for your kind response! Our staff really prides themselves on providing excellent customer service. Our housekeeping staff has been with us quite awhile and they will love to know you notice all their efforts in our rooms! Please keep us in mind when traveling in the Chicago area! We always have a warm welcome and friendly service @... More

Joseph T
Los Angeles, California
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 17 January 2012

Superb location, nice decor/lobby/front desk staff, $89 a night room. What's not to like? My only complaint was that the internet in my room was very, very slow, which made work difficult. I did not try the free breakfast, unfortunately, so I can't comment there. More

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Ntransit
Springfield, Illinois
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 16 January 2012

I have stayed at this hotel at least three or four times now, and I have never been disappointed. The hotel is modern, well maintained, and reasonably priced. The guest rooms are extremely clean with updated decor. I have been extremely impressed with the professional and friendly nature of the staff, and I have felt very welcome during each stay.... More

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Pamela T
Plano, Texas
1 review
5 of 5 stars Reviewed 11 January 2012

I travel all over the country. Out of all of the hotels to stay in chicago, i choose the fairfield inn downtown. Why would you want to stay anywhere else? The location alone is amazing. The price is reasonable. Forget all of that,...you have clean retro style rooms with LG big tv's! Staff is over the top with their welcome... More

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FatherDaughterTravel
Senior Contributor
49 reviews
2 helpful votes
5 of 5 stars Reviewed 10 January 2012

This is the best hotel (in my opinion). Janet (the woman at the front desk), was really nice and helpful when it came to restaurants and directions. The rooms were awesome. They have TWO TV's in the King Suite. TWO!:) It was in a great spot right next to The Magnificent Mile. -Daughter More

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svitte
ohio
Senior Reviewer
7 reviews
9 helpful votes
4 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

This was the first time my husband and I had ever stayed in Chicago. The hotel was very clean and nice. The staff was very helpful when asked where to eat at. Their suggestion was awesome.The continental Breakfast was good, a variety in different beakfast foods. Also we made a parking package which was a good idea. We had a... More

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Bob S
Detroit, Michigan
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 30 December 2011

Great location just 2 blocks east of Michigan Avenue. Good value with breakfast included. A short walk to bus stops and the L is only a few blocks to the west (State Street). The 151 bus runs from Union Station and the Loop to a bus stop a few blocks west of the hotel. The 151 runs north to Lincoln... More

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Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
1 January 2012

Thank you so much for your review. We feel our location is in a safe, enjoyable area of Downtown Chicago! Easily accessable to all the major attractions Chicago has to offer! The noise from the neighboring building construction will be ending soon, so I appreciate you still giving us a positive review! We look forward to seeing you @ our... More

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Fairfield Inn & Suites Chicago Downtown Also Known As

  • Fairfield Inn Chicago
  • Fairfield Chicago
  • Chicago Fairfield Inn
  • Chicago Fairfield
Address: 216 East Ontario Street, Chicago, IL 60611

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Fairfield Inn & Suites Chicago Downtown
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