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Fairfield Inn & Suites Chicago Downtown

2.5 of 5
216 East Ontario Street, Chicago, IL 60611
Hotel amenities
Ranked #22 of 166 hotels in Chicago
4.5 of 5 stars 316 Reviews
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316 reviews from our community

What travellers say about this hotel
  • Michigan avenue(12)
  • Great location(10)
  • Friendly and helpful(9)
  • Navy pier(9)
  • Very nice(6)
  • Free breakfast(6)
  • Valet parking(5)
  • Rooms are clean(5)
  • Would definitely stay(5)
  • Magnificent mile(5)
Traveller rating
    157
    130
    18
    8
    3
Only show reviews for Family (88) | Couples (76) | Business (69)
Date Rating
beachlover101101
beachlover101101
Contributor
12 reviews
7 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

This was in a great location. The lobby was very hip looking. The outside doors are locked at night which made me feel safe. The room I stayed in was small/queen bed. The streets were loud at night and the tub was not clean (hair in it). However, it was fine for a one night stay. I missed the super... More

Was this review helpful? Yes
bri1759
1 review
5 of 5 stars Reviewed 9 February 2012 NEW

Very friendly staff. Family friendly ( waffles) and near it all! Highly recommended. More

Was this review helpful? Yes
Jennifer Kerr, Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
11 February 2012

GREAT STAY, GREAT WAFFLES, GREAT REVIEW!!! Thank you for choosing the Fairfield Inn & Suites while in the Chicago area. We really work hard to provide all our guests with a memorable stay at a valued price. I'm so glad to hear you enjoyed our location, breakfast and city! We look forward to being "your home away from home" next... More

richdeblove
Arlington, Texas
Senior Contributor
21 reviews
10 helpful votes
5 of 5 stars Reviewed 5 February 2012

We stayed here over the Christmas Holidays for 1 night. The location was great. Within walking distance to many restaurants & shopping What a great value for the downtown area. The room was a little small, but we weren't in it that long anyways. It was just the 2 of us. More

Was this review helpful? Yes
Jennifer Kerr, Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
11 February 2012

Thank you for your kind response! Our staff is so glad to hear you enjoyed your time spent with us during the holidays. We are so close to all the fun events and shopping Chicago has to offer. Thanks again for sharing your experience with our fellow travelers! Please come back and visit during the summer months as we are... More

colleen5034
Paradise, Michigan
Reviewer
4 reviews
5 of 5 stars Reviewed 5 February 2012

We really enjoyed our stay at the Fairfield. The location is amazing, very close to the Magnificent Mile and great shopping. The staff was very friendly and helpful, especially Carlos. The rooms were very nice and the beds were oh, so comfy. Also, there is a great continental breakfast. We will stay here again on our next visit to Chicago! More

Was this review helpful? Yes
BTCompKSU
North Canton, Ohio
Senior Contributor
44 reviews
16 helpful votes
5 of 5 stars Reviewed 5 February 2012

It's hard to find a hotel room in the city of Chicago for less than $100, let alone a GOOD hotel room. This hotel was very modern, with a super friendly staff that was very accommodating. We actually screwed up our reservation, thinking that we had reserved a suite when we hadn't. The hotel was able to offer us a... More

Was this review helpful? Yes
Jennifer Kerr, Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
11 February 2012

WOW!! Thank you for a very honest and detailed review. This will surly help other travelers make a decision when considering our property. I so glad to see you appreciated our "original" design and modern lobby and room accommodations. We are "One of a kind". Reading your comments concerning our "friendly" service truly is great to see as we are... More

Mindy0210
Batesville, Arkansas
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 4 February 2012

We stayed here in August 2011. The positives about this hotel is that it is within walking distance 2-4 blocks to some really great restaurants and a cab ride to Navy Pier. The room was very nice with internet service, extra towels and fluffy pillows. The negatives about this hotel is the first room they gave us only had one... More

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uscballer9
Los Angeles, California
Senior Reviewer
8 reviews
8 helpful votes
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

This place delivers on many aspects but of course that depends on your expectations. If you're looking for affordability, comfort and location, this place scores on all three. This was a quick business trip and I needed a place that's affordable and comfortable and this place served that purpose! Monica at front desk was professional and helpful. She called my... More

Was this review helpful? Yes
1Jbaker
Laguna Niguel, California
1 review
5 of 5 stars Reviewed 1 February 2012

They advsed us on restaurants, sightseeing, always good, and offered their assistance in any way wewanted. Would defintely stay again. More

Was this review helpful? Yes
Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
2 February 2012

Thank you so much! We really appreciate all your kind words. Customer Service is such an important factor in any visit and I'm so glad we delivered a quality product . Both carlos and Jennifer will be pleased to know you had a great time! Thanks again for your response More

Armando72
Euless, Texas
Reviewer
4 reviews
4 of 5 stars Reviewed 31 January 2012

Stayed here for a convention at McCormick Place. Not too far away and it is definitely not your average Fairfield. Almost "A-Lofty" if you will. More

Was this review helpful? Yes
Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
1 February 2012

We are so grateful for your kind review of our property. Being conviently located near to McCormick Place makes traveling back and forth to the conventions a non stressful experience for our guests! We do pride ourselves as a "Stand alone" Fairfield as we are in the heart of Downtown Chicago! Thank you for letting all future visitors aware of... More

momundo
Wisconsin
Reviewer
3 reviews
5 of 5 stars Reviewed 30 January 2012

Got a great deal including valet parking and breakfast for 4. Was expecting coffee and donuts, but the selection was amazing (fruit, cereal, oatmeal, waffles, sweetrolls, bagels, eggs) Staff was very friendly and let us keep our bags there for the day so we could explore Chicago. More

Was this review helpful? Yes
Jennifer Kerr, Front Office Manager at Fairfield Inn & Suites Chicago Downtown, responded to this review
1 February 2012

Im so glad you enjoyed one of our "packaged" deals as being a "VALUE" to our guests is foremost in our minds! It is our goal to provide a memorable visit to our lovely city, and your review sounds as if we accomplished this. Thank you for sharing your experience with us all all who read this! More

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Fairfield Inn & Suites Chicago Downtown Also Known As

  • Fairfield Inn Chicago
  • Fairfield Chicago
  • Chicago Fairfield Inn
  • Chicago Fairfield
Address: 216 East Ontario Street, Chicago, IL 60611

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Fairfield Inn & Suites Chicago Downtown
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