This hotel has a great location, about 3 blocks off the southern end of Michigan Avenue. It is hard to find, and hard to see at first....if you are driving, you pull into the building off Illinois Street, before the AMC theaters and Lucky Strike bowling. You can leave your car for 15 minutes while you register, and the staff... More

I stayed 3 nights for a conference. Being an honors member I was upgraded and had a nice corner suite. The room was clean and fresh, and very large. Housekeeping did a nice job every day freshening the suite. Every staff member I spoke to was friendly and helpful. We had meals provided by the hotel, and the atrium was... More

I was recently at the Embassy Suites near Navy Pier. It is a good location to enjoy everything the city has to offer. The breakfast was decent, considering it is free. Check in was fine. Valet is polite. The Concierge Doris was rather short and seemed to not want to be bothered. A little bit of an attitude. Clean room.... More

I stayed there from 11/25 until the 30th. It was business for me, the RSNA. Rooms were ok as was the food at breakfast. the buffet is ok, over cooked bacon and eggs, I would wait on the line for the fresh cooked food. It is in a good location but if you are going for a family city vacation... More

I paid for a one bed room Suite $ 300 per night andthey charged me $ 10 internet per day, but nobody told me its going to be$ 10 per night per device, I was with laptopf and iPhone, so I paid $ 20 per day, i stayed 7 nights, comfortable hotel, great location, some nights were very noisyas children... More

Our famiy of four spent a wonderful 3 nights at this hotel. Since the minute I called the hotel to let them know that we we were arriving a a bit earlier (Justin answer the phone) until the time we departed, we felt very welcome at this hotel. When we arrived, Ms. Dinah Adibu greeted us with a wonderful smile... More

We came to Chicago for a conference that my husband was going to at McCormick Place. My daughters and I came to shop! The hotel was a great place to relax after a day of shopping or work. We liked the managers reception and the full breakfast was great! We were two to three blocks from Michigan Avenue, wonderful shopping... More

We have stayed at this hotel a number of times and remain impressed with the staff and service. Although the breakfast line can be long the wait isn't long, the manager's reception is fantastic after a long day of meetings, shopping or sightseeing! The rooms are spacious and comfortable. I will return again and again! More

Stayed here for a conference in Chicago. Pros: Great breakfast buffet. Managers reception is very nice too. Beds were comfortable. Elevators are fast. Cons: Housekeeping needs improvement. Asked the lady if she would clean our room next. She said yes. So I left for a short while. When I came back our room was not done. So I found the... More