We have stayed here before, but it's been about 3 years. I've always enjoyed the modern, hip vibe of this hotel, even though I'm a senior citizen. They have done some remodeling and updating since our last visit, and it was fun to check out the new decor. Our room was a "spectacular" room, and it was nice, but it... More

I travel to Chicago for work frequently, and I needed to return on short notice. My typical hotel was booked, so my assistant booked me at the W on West Adams. I was pleasantly surprised by not only the convenient location but attentive staff. Upon checking in, I stopped at the concierge to get restaurant ideas for any new places... More

I'm always put off by by hidden charges. I'm even more put off by hidden charges that only pop up only after I have made my non refundable reservation. I got a room at the W for NYE because I was going to a NYE party at Navy Pier. To my surprise when i arrived for check in I was... More

I travel quite a bit every year, mostly for business but decided to take a trip to Chicago and meet some friends out there for New Years. I've been to Chicago before and stayed at the W Lakeshore and was originally planning on staying there, but they did not have availability for New Years Eve so I decided to give... More

The W at your hotel must stand for “WOW”. My wife, Nicole and I just stayed at your property over the Christmas Holiday and we’re still raving about the experience. From the moment we checked in, to the moment we said good-bye, our visit was the best we’ve experienced in our travels. Your concierge team is second to none! Thank... More

Right in the heart of downtown Chicago, this W hotel offered a fantastic escape from the real world. The lobby was perfectly low-lit and set the mood for a wild NYE weekend. Check-in was relatively simple, although it took a while to get to a desk agent (to be expected for a busy night). The room was smaller than other... More

I checked in to the W Lakeshore for a business trip in December for two nights. I got a decent sized room initially but after 5 minutes when the L train passed by, my room rattled and it was extremely noisy. Keep in mind in live in NYC. I went to get my room changed and was moved to a... More

We stayed one night on business and, compared to other hotels on offer, this made a pleasant change. Quite trendy rooms (and I had a pretty big room), great bar, and good breakfast with attentive and friendly staff. Location was also good. So all round, as a business stop over it was very good. More

We stayed here after our engagement. The room was a decent size, but not very large compared to other major hotels in Chicago. Check in was super easy and quick, and I can't complain about the staff at all. We had to laugh at the incidental prices in the room. My favorite part of our stay was the Bliss Spa... More