We arrived by taxi to the hotel and there was lots of traffic congestion out front with buses and cars. To my surprise (and delight) my bags were whisked out of the trunk of the taxi as I was immediately guided by hotel staff through the doors and up to the 5th floor for check-in. The Conrad is a lovely,...
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Dear Guest,
I’m thrilled to learn the Conrad Chicago was your first experience with our brand. I’m glad you thoroughly enjoyed the service of our team, guestroom appointments as well as the hotel’s close proximity to countless retailers.
Thank you for sharing such a kind review of the Conrad Chicago!
Warmest Regards,
Christine Smith
Marketing & Communications Manager
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I stayed here two nights at the beginning of January. From the check-in to check-out everything went smoothly and I really enjoyed my stay.
I had reserved king bed executive room, and I was upgraded to a slightly larger room in that category (half of a suite). Pleasantly surprised by the large bathroom! Comfortable bed, good TV and audio systems....
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Dear Guest,
I’m happy to learn you’d definitely return based upon your most recent experience with the accommodations and service received at the Conrad Chicago. Our cooling cubes are customized to individual preference which can be ordered prior to or anytime during your stay with Conrad Service. During future stays, please feel free to contact us as we’re more than...
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We stayed at the Conrad for an extended weekend with a group of business associates for a fun non-business gathering. The room is what you would expect out of a nicely appointed city hotel. The beds are heavenly. The room was spotless. The bathroom was incredible. It was very spacious with a separate tub and shower as well as a...
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Dear Guest,
I’m pleased you elected to stay for an extended weekend at the Conrad Chicago. I appreciate you taking the time to share your experience with the TripAdvisor community. I’m delighted the accommodations were to your liking and appreciate your kind acknowledgement of our Housekeeping department’s diligence when it comes to cleanliness. I will definitely share your comments pertaining...
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On my first stay, I found the Conrad a bit too stuffy. I switched to theWit for a while, dazzled by its newness and trendy style. But once you stripped away the newness, theWit lost its appeal and we went back to the Conrad and absolutely love it. It's professional without being stuffy. On my most recent, they apologized that...
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Dear Guest,
I’m pleased the Conrad Chicago has been your “Go To” hotel when visiting Chicago. I’m delighted you thoroughly enjoyed the accommodations and service extended by our team. I would like to extend an apology for your first impress and a big thank you for deciding to return to our hotel.
The team looks forward to welcoming you back...
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The Conrad is a comfortable, simply sophisticated place in Chicago. The staff is attentive. Rooms are very comfortable and clean. Location was great for shopping and dining.
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Dear Guest,
Thank you for taking the time to share your recent experience at the Conrad Chicago! I’m delighted you found comfort with the accommodations and service provided by our team. We certainly look forward to an opportunity to welcome you back.
Warmest Regards,
Christine Smith
Marketing & Communications Manager
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Are what makes this hotel one of my top hotels in Chicago. If you want to stay in a little bit of luxury but cant afford the Peninsula, Park Hyatt or Four Seasons, Trump then I think this would be a very good choice. I would rather stay here than the Ritz or the Drake unless you enjoy your grandmother's...
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Dear Guest,
Thank you for the very kind and thorough review pertaining to your recent experience of the Conrad Chicago! I’m pleased you enjoyed your stay and found value with the additional amenities and location. I truly appreciate your high recommendations and sincerely look forward to an opportunity to welcome you back soon!
Warmest Regards,
Christine Smith
Marketing & Communications...
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This hotel was super clean..service was awesome..i could live here!!
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Dear Guest,
Thank you for sharing your experience and selecting the Conrad Chicago. I’m delighted to read of the awesome service experienced and that you found the hotel to be very clean. We look forward to an opportunity to serve you soon!
Warmest Regards,
Christine Smith
Marketing & Communications Manager
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Recently stayed at the Conrad for 5 nights during a wedding planning trip. It's hard to beat the central, convenient location of the hotel - 1 block off the Magnificent Mile, above the Shops at North Bridge (which includes Nordstrom). Easy walk to many of the great River North restaurants and bars, as well as the CTA Red Line (at...
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Dear Guest,
Thank you for staying at the Conrad Chicago for your wedding planning trip-how exciting! I’m delight the accommodations provided ample space during your extended stay and contributed to making you feel at home. I appreciate your honest feedback pertaining to the restaurant experience and have shared with the culinary department for advisement and a learning opportunity for improvement....
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Top Notch Service! The staff was very friendly and professional. Great room - we stayed in the Executive King. I make it a point NEVER to order room service (I am always dissapointed) unless I am strapped for time on a business trip. However, my wife was with me and 8 months pregnant and was craving some early morning pancakes...
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Dear Guest,
I’m so pleased you and your wife had a very enjoyable stay at the Conrad Chicago! I’m glad you had an opportunity to try the pancakes from the private dining menu and found the hotel to be very clean. Thank you for the very nice cleanliness compliment. I will certainly extend your praise to the team. Christian Hansen...
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The Conrad is our usual choice when staying in Chicago. Comfortable beds, nice modern rooms - corner suites always the best for nice views of Michagen Ave - Fantastic location - especially for shopping. Staff are always helpful.
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Dear Guest,
Thank you for continuing to select the Conrad Chicago as your preferred hotel for accommodations when traveling to Chicago—that’s a huge compliment and very much appreciated! I appreciate you taking the time share your experience with the TripAdvisor community and look forward welcoming you back.
Warmest Regards,
Christine Smith
Marketing & Communications Manager
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