Staying for 5days at this magnificent hotel in the heart of downtown chicago, I had the chance to experience a 5 stars experience. Friendly staff, the rooms were quite comfortable and have everything that you need to make your stay more enjoyable. I recommend this hotel to anyone that is searching for a high standard stay

My wife and I traveled to Chicago for the first time over Memorial Day Weekend and chose the JW Marriott as our lodging for three nights. We stayed on the 11th floor, in a beautiful room. Large (and comfy) King bed, nice flat screen TV and an outstanding bathroom with a VERY DEEP tub and separate shower. The room was... More

A friend and I shared a double room over the first weekend in May and paid a premium since it was a busy weekend in Chicago. The room was a decent size for two people in separate beds and bathroom was amazing with separate toilet room with door. What impressed me the most was how quiet the room was. I... More

My wife and I stayed a week at this hotel. From the time of arrival til the time we left, the service was wonderful. This is a high class hotel with luxurious rooms and exquisite bathrooms. The gym is top of the line and enormous. What's great is the "L" next door and the Willis Tower one block away! This... More

I stayed at the JW for one night for a business event. I am a gold member and have high expectations when staying at the top tier hotels for this chain. My room was fabulous, I enjoyed the lounge area with my travel companions, and the concierge was very helpful. The one complaint - I had a special religious dietary... More

My wife and I stayed here for the weekend and it is a very nice hotel! The room, linens, and bed were VERY comfortable! I loved the travertine bathroom and overall décor of the hotel in general. It was a very classy yet modern feel. We stayed away from the spa because the prices were high and we were a... More

I was really looking forward to staying at this property, given its historical significance (a Burnham design) and recent renovation. I was expecting a lobby with a soaring ceiling and gilded age trim. Instead, the hotel lobby ceiling was too low, and the lobby felt dark. It was a huge lost opportunity for shock and awe. My room had great... More

I had a wonderful stay this past weekend during my out of town girls trip. We ordered room service-- which was delightful. The front desk was very helpful and we even utilized the gym downstairs when it was too cold to run on Saturday. The only downside was when I found stains on the throw across both beds we had... More

Marriott has it nailed. Very convenient location, especially to the Art Museum and good shopping. New property that was a bank in its previous life. Clean, contemporary and welcoming. Spa and workout facility on the basement level are first-class. Rooms are large. Bathroom has an electronic mirror with a TV insert.