This was the second stay for us recently and both times we were very happy. The room was very large and the staff helpful and pleasant. The free parking and breakfast coupled with the location make this a great choice in Chicago. We easily walked to the shopping and theatre. more

Certainly an older property, but well maintained. No charge on site parking. My room over the parking entry area was fine, but it was tough getting enough hot water on a couple of 19-deg (F) mornings. Hotel now includes a continental breakfast -- cook to order available at menu prices. Excellent location. 6 blocks west of Michigan Ave. Rainforest Cafe... more

This was a family weekend in the big city to visit the museums and my nephew who is there. The hotel is getting old, but clean paint in the hallways, nice room furnishing, huge TV, wifi, clean room with a nice comfortable bed and unit controlled heat all made for a comfortable. We had two rooms. One with a King... more

We had a three night get-away at this hotel. Rooms were somewhat small, but clean. The black and white tile in the bathroom was dated but clean. Rooms were clean and serviced daily. The pool was closed for maintenance, but this was not a major problem for us as we hadn't planned on using it anyway. The location was convenient,... more

My boyfriend and I wanted to get away over the holidays and Chicago has always been a city we wanted to visit. We made it a road trip and it took us a little over 8 hours to drive there from Toronto! We stayed at the Best Western River North Hotel from Dec 29 - Jan 2. It is definetly... more

We selected the Best Western River North in Chicago due to the location to a nursing home we went to see family at. We also were glad that they did not charge extra to park. From the time we pulled into the valet structure to leaving we had a good experience. My husband had knee surgery in Nov. so he... more

At $293 a night this is one of the worst hotels I have experienced. I booked a non-smoking, quiet room in July, but upon arrival in November was sent to a smoking room. When I complained, I was given a room overlooking a busy city street. My third move got me into the room I had requested. Unfortunately, access to... more

Let me say to start off the location is excellent right in the heart of all the action. Right next door to a great blues bar The hotel itself was terrible We had booked a queen room advised on our arrival that wasnt available so we got two doubles hotel is quite old and rundown Stayed 3 nights left with... more

I loved my stay at the Hotel this week. The staff was very friendly. The location was great and the room was very clean and the space was more than adequate. The free parking was great and it was wonderful having access to my car. Our room came with free hot breakfest, which was good. I visit Chicago often and... more