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BEST WESTERN PLUS River North Chicago Downtown Hotel

3.0 of 5
125 West Ohio Street, Chicago, IL 60654
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BEST WESTERN PLUS River North Chicago Downtown Hotel
Ranked #56 of 167 hotels in Chicago
4.0 of 5 stars 394 Reviews
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394 reviews from our community

What travellers say about this hotel
  • FREE parking(39)
  • Great location(12)
  • Friendly and helpful(8)
  • Navy pier(8)
  • Hard rock cafe(8)
  • Magnificent mile(6)
  • King bed(5)
  • King size bed(5)
  • Gino East(4)
  • Indoor pool(4)
Traveller rating
    124
    165
    59
    30
    16
Only show reviews for Family (150) | Couples (105) | Business (34)
Date Rating
Mendota, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2012
1
person found this review helpful

The hotel is centrally located, the rooms are kept immaculate and I can't say enough good things about the staff. They made a great trip even better! They make you feel so welcome and go out of their way to be helpful. I will definitely recommend staying here to all my friends!

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Phoenix, AZ
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 30 April 2012
3
people found this review helpful

We stayed 3 nights at this BW. The primary draw being the free parking and location. We parked the car and took the bus or walked everywhere. The front desk has directions for either of these options (also for driving). The room was up to date. We were on the 5th floor and there was still quite a bit of... More

Was this review helpful? Yes
River North Hotel, Guest Relations Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
1 May 2012

Thank you for sharing you feedback on Trip Advisor. We are glad to see you appreciated the value that our hotel offers. We hope to see you again soon. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

The rooms were up to date and immaculate, the staff was very attentive. The location is good, saved a lot of money catching taxis to navy pier and the field museum instead of parking my own car. (about 7$ and 10$ for taxis). The stairwells were not attended to and you catch a chance of tetanus. The hallways were hard... More

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whidbey island, wa
Senior Contributor
43 reviews 43 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 24 April 2012
2
people found this review helpful

When I read that National Geographic said this hotel was "The Best Hotel in Chicago" I decided we would stay there. My husband and I stayed for 3 nights, then went to Missouri planning to stay at a different hotel when we returned to Chicago for the rest of our vacation. However, we were treated so well, and we found... More

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See 8 more reviews by anita for Chicago
River North Hotel, Guest Relations Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
25 April 2012

Thank you for the great comments! I will make sure the staff knows of your feedback, I know they appreciate it when guests recognize them! We look forward to seeing you again in the future. More

nuneaton
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 April 2012

We followed Route 66 from Chicago to Santa Monica over 23 days. We started off by staying in the BW River North and stayed in several others along the way, all of which were really quite good. The rooms were always clean and it was only the complimentary breakfasts that varied, from ok to non existent, but then it isn't... More

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See 4 more reviews by sueandsteveNuneaton for Chicago
Fort Wayne, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 24 April 2012

I choose Best Western because of the hotel's location and the free parking. We stayed overnight over spring break. I reserved on-line on their website and got a very good price. We arrived around noon and our room was already available. Check in was a breeze and the front desk staff were very nice and helpful. We purchased discounted tickets... More

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Columbus, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 24 April 2012

Overall, we really enjoyed our stay. We were upgraded to a suite which had plenty of room- couch, 2 chairs, 2 TVs, fridge, etc. Free parking was a plus and they let us stay till 5 pm the next day. The one issue we had was with ordering a movie in the room... we had an issue with our TV... More

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Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 24 April 2012

Helpful front desk, clean rooms , free parking , and a great location what's not to like ! We just completed a four day stay. Everyone went out of their way to make our visit enjoyable with our extended family including a room change to a different floor at check-in at our request. Thanks Michael and Dan at the front... More

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Warwick, United Kingdom
Senior Contributor
39 reviews 39 reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 22 April 2012

We stayed at the Best Western River North in Chicago for two nights at the start of our route 66 trip. We were attracted by the central location and free parking and it certainl y delivered. In the entertainment district, there are lots of restaurants, bars and clubs nearby, and it is within walking distance of the Magnificent Mile and... More

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Roscoe, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 19 April 2012

Great Location, Awesome Staff, Comfortable Rooms & Free Parking. Who could ask for anything more! This hotel is located near many great restaurants, (Gino's is our favorite) We stayed at this hotel also because it was convenient to Northwestern Hospital, where we had an early morning surgery scheduled. The staff was polite and welcoming which was very appreciated! "Friend" them... More

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River North Hotel, Guest Relations Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
20 April 2012

Thank you for the great review! Our goal is to make our entire guest feel the same way about our hotel as you did! We’re glad you checked out our Facebook page! You can find great travel tips, trivia, contests and much more. We appreciate your business and we will share your comments with our staff. More

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Additional Information about BEST WESTERN PLUS River North Chicago Downtown Hotel

  • Best Western Chicago
  • Chicago Best Western
Address: 125 West Ohio Street, Chicago, IL 60654
Price range (per night):* INR9,059 - 26,506

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BEST WESTERN PLUS River North Chicago Downtown Hotel
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