We live in the suburbs of Chicago and visit downtown overnight on a monthly basis. We decided to try the Four Seasons again after an average experience last time. We were surprised and disappointed. The rooms were a little tired but not exceptionally. They were certainly not of the level we have enjoyed at other Four Seasons. The service was... More

Great hotel, location, staff and service. 4 Seasons quality with Chicago heart. I have stayed at most of Chicago's large luxury hotels and the Four Seasons has trumped them. If you have not been to the hotel in a while, come back. It is wonderful. More

This is my third time staying at the Four Seasons Chicago. The rooms are beautiful and the staff is extremely friendly. It is a great location for shopping. I have stayed in a variety of rooms from the deluxe to the suites, and every stay is perfect. We will be back! More

Kudos to the staff at the Four Seasons Chicago they made our stay exceptional!! We stayed Dec 16th and 17th. From the moment of entry the staff were welcoming and one step ahead of our every need. Our suite was great tx to megan at checkin. Our dining experience was outstanding tx to our server Russell and the dining room... More

My husband and I spent Veteran's day weekend in Chicago without our kids - this only happens once or twice a year if we are lucky, so it is a big deal for us. We had a lovely weekend at the Four Seasons - the room was great, the pool/spa was great and the location was ideal. However, best of... More

Finest hotel experience in the city of Chicago. They staff was attentive. The room immaculately clean. The spa was an indulgence. Loved everything. More

My (then) employer chose this hotel for its 100th year anniversary, where it invited its key leaders. The service from the valet parking to the dinner service was outstanding. It made the evening more fun and meaningful than it already had promised to be. I have stayed in the Four Seasons in Houston, TX a couple of times as well... More

This was my first stay at the Four Seasons Chicago and I can't say enough about the entire experience. What a treat this was for me - I will be back!! More

From top to bottom, this was a flawless experience. They dealt with the bags American Airlines had lost, without my asking (and had them delivered to my room without my having to chase AA by the next morning), the room service is exceptionally delicious and punctual, the cleaning immaculate, the early morning personal wake up call by a human being... More