Very comfortable hotel with nice view if looking out on the lake. Comfortable rooms and just 5 minutes away from Michigan Avenue. Very well located without the hustle and bustle of the city centre. Very nice buffet breakfast. More

We stayed at the Swissotel recently while attending a conference. The hotel is very comfortable and at a nice location. I would give it an "Excellent" rating if it weren't for the bait-and-switch techniques and the elevators. We arrived the day before the conference started, when all the people started coming in, and we checked in around 4:10pm, which was... More

I stayed here for a business convention and it ran at 100% capacity. Their execution was flawless. The rooms were clean, service fast. My room had a spectacular view of the lake and the Navy pier. The bath tub was comfortable and the bathrobe plush. The elevators have the new controls where you punch the floor number into the control... More

Lots of cons for this property and very few pros. Cons: run down rooms; weak Internet connection; very long delays for room service; all kinds of construction going on; not centrally located; much better hotels for much less money (we paid about $150 and the Palomar, rated #2 by tripadvisor, was $110); noisy heater. Pros: bathroom was ok. Nice view... More

I stayed at the Swissotel for one night on a business trip. Check in was fast and friendly. The room was spacious and had a great view. I stayed at other hotels in the immediate area. This room was larger for a much better price. The only facility I used was the restaurant/bar for a late night snack. Service was... More

This was my second time for New Year's Eve in wrap around corner king room. After being guaranteed the same room I had last year which was on higher floor, I was denied. Was not informed the hotel was under construction. Lounge, bar, entrance moved. Very inconvenient and no in/out of garage privilege at $52. Referred relatives which were guaranteed... More

We have stayed at many hotels in the city that are better with similar rates - we did get a very good deal for New Year's Eve ($150 per night - all in price), but I would not stay here again. The view can be quite good, although neither our travelling companions or us had a particularly nice location within... More

I loved this hotel! After searching multiple chicago hotels last month for something special, but also a rate that wouldn't prevent us from paying our january mortgage, i was lucky enough to find this hotel for a one night family getaway. They were offering a special rate for a corner suite. It was sooo nice! Room was clean (which is... More

We moved to the western suburbs of Chicago 5 yrs ago and have visited the Swissotel often for a break from the suburbs. I stayed for 2 nts the week after Christmas 2011 checking out on Dec 31st. Overall, we had a nice time though we paid a little more than we had in the past and we didn't find... More