We've stayed at the Chicago Fairmont many times in the last decade and the hotel has improved immensely in the last few years. Before the recent remodel the rooms were dated ... worn out ... wallpaper loose ... broken pocket doors and fixtures ... just a very old, dirty and outdated, worn out hotel. Even though we're loyal Fairmont customers... More

I stayed at the Fairmont three nights with the Fairmont Gold package. I had a corner room with a view of Millenium Park and Lake Michigan off in a distance. The bed was amazingly comfortable and there were various pillows ranging from soft to firm to accomodate one's preference. The shampoo and conditioner provided smelled lovely. The concierge lounge is... More

I stayed at Fairmont two nights attending a conference. The hotel is in an excellent location. The check-in and check-out process was friendly and efficient. The room was spacious. The bath room had separate shower and tub. The closet was suprisingly small. The bed was comfortable and the room was quiet. I didn't hear street or hall way noise. My... More

Attending a conference at this wonderful hotel felt a little like a vacation. Excellent, helpful staff, beautiful rooms and superb location mean I will return. Beds were slightly lumpy, but all the comfy pillows and linens felt so divine, I kind of forgot the mattress was too soft. The Eno bar was a focal meeting point for our group and... More

We spent four nights in the Fairmont on the 25th floor which had amazing views. The room was very spacious and the bathroom amazing. Check in was very quick and efficient. In the foyer of the hotel is a wine bar called ENO. I would recommend this, its so good - wine, selection of cheeses and selection of chocolates, heaven!!!... More

My husband and I stayed at the Fairmont Chicago for 7 nights in October 2011. The location was excellent while feeling totally separate from the hustle and bustle of the city. The concierge service was prompt and friendly. They made dinner reservations for us when we were told that none were available. Our room was a bit small for the... More

My wife and I spent four nights in the Fairmont Chicago in early October. Several years ago we were fairly regular guests there but have not been more recently. It was a real pleasure to return and experience the new decor. We had a lovely, comfortable room with a great view. We had a wonderful, interesting dinner in the Aria... More

Stayed two nights - 34th floor - nice size rooms - Not exactly in the center of things, but convenient (5 minute cab ride) to many good restaurants. Banquet food and service was very good. No complaints - not sure I'd use it as a base for a vacation - would likely use more centrally located places - but a... More

My husband and I recently stayed here for 4 nights. The hotel is in a great location near Milennium Park. Our rooms had views of both the Park and Lake Michigan. Easy walking distance to the Miracle Mile on one side of Michigan Avenue and the Chicago Museum of Fine Arts and the theatre district at the other end of... More