Just wanted to let everyone know that this hotel is a great find. We've stayed at alot of the down town hotels and I have to say this was one of the best stay. Once you step foot on the property the staff are all there for you. The rooms are large, we had a corner one facing the lake!... More

I was attending a conference at this hotel. The layout downstairs was a bit weird and the elevators didn't handle the crowds too well. My hotel room was great, and about average price for Chicago. The layout was very spacious, the bed was comfortable. I liked that there was a separate shower and bathtub. The shower was fantastic! The bathroom... More

I am writing a review for the standard (run of the mill) double room only. Some friends stayed in nicer, upgraded rooms, so please keep that in mind as you read my review. I found the Fairmont to be a standard 4 star hotel. I enjoyed my stay, but I was not overly impressed by the room or the service... More

As I start all reviews, please take a look and see how many hotels I've reviewed, I'm not a jaded one time traveler. I travel often and feel I have a good base to write a good overall review. I'd also like to say I love Fairmont Hotels, I've stayed in several and do prefer them to other 5 star... More

I stay here frequently on business. It's convenient to both Michigan Avenue and the Loop. I like more traditional furnishings than what this property offers, but the rooms are comfortable and tasteful. Very convenient bus service so you don't have to rely on cabs and an easy walk to the L train. Great fitness facility. Just need to join the... More

We just returned from a quick Chicago trip for our family of 5. We had a suite and an adjoining king room at the Fairmont, and it was a good experience. The AAA rate was great for the large room size and hotel location. We found the staff incredibly friendly and helpful - doormen, front desk, and room service. My... More

Stayed here while traveling for work. The hotel is nice - in a great part of town right by Millennium Park. But it just doesn't 'work' aesthetically. The check-in staff are inefficient; the lobby is laid out in a noisy, messy and disorienting way; the bell service is flurried and unfriendly, and the rooms are just kind of 'blah'. Nothing... More

I went to Chicago for the first time the first weekend of December and my stay at this hotel was great! The lobby is quite nice the kind of modern contemporary decor and the room (double bed) was pretty clean and spacious. The bathroom was impeccable and the staff was welcoming and helpful. The food at the Japanese restaurant is... More

This is the worst hotel in downtown Chicago. The rooms are ok (nothing great), they were remodeled and is now modern instead of classic. However, the service (staff) was ABSOLUTELY the worst. When I mean the worst, is something worst than Super 8. I called to the front desk because my remote control was missing and the espresso machine was... More