This hotel is beautiful inside and out. It's really close to everything and I totally recommend it! more

Enjoyed the view, the huge bathing area, full bar and turnback service, heavy hooded robes. I mean what should I had expect? Great time more

was very nice. Great new spa. Great location. Loved the Bentley! more

We stayed here in Oct 09 for a football game (nice walk along the waterfront to get to the stadium 30min walk) The location is great, you are walking distance to downtown Chicago, where all the shops are, and about a 15minute walk to the real trendy shopping area, or a $5 cab ride into the main area. The hotel... more

great service in general the staff was incredible great food and room service more

This was my second stay at Fairmont, for business meeting. This time, surprisingly the rooms were very big spacious! Service was good too.. I was too busy to use hotel facilities, however I know that their facilities are good. Some things I fail to understand, that you get free wi-fi connection by just registering on to Fairmont club. And this... more

I was looking forward to staying here for my wedding in late September, and was surprised by the signs of hard times that were subtle, but affected me and my husband. For example, he got locked out of our room 2 times, once having to wait for 15 minutes in the hallway after going to the spa. The other time... more

I really enjoyed staying at this hotel- it was in a great location near Millennium Park. We were in walking distance to several wonderful restaurants, Navy Pier, the museums, and several other sites! The hotel was nice and roomy and had wonderful amenities. Also, the concierges were extremely helpful and provided us with some wonderful directions and suggestions for restaurants.... more

Stayed 3 nights in early November for a girlfriend trip! Booked a suite and had incredible views. I don't think the beds are as comfortable as Westins..etc. Check in was fast and easy. I found ALL the staff to be super friendly! We were on the 21st floor...two bedded suite with a nice bathroom. Our room was quiet. I used... more