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The Ritz-Carlton Chicago (A Four Seasons Hotel)

5.0 of 5
160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
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Ranked #6 of 166 hotels in Chicago
4.5 of 5 stars 356 Reviews
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356 reviews from our community

What travellers say about this hotel
  • Room service(9)
  • Very nice(8)
  • Water Tower place(6)
  • American Girl(5)
  • Great view(4)
  • Michigan avenue(4)
  • Magnificent mile(3)
  • Best hotel(3)
  • Good location(3)
Traveller rating
    263
    57
    22
    9
    5
Only show reviews for Family (74) | Couples (111) | Business (116)
Date Rating
LDianneRichardson_TX
Richardson, TX
2 reviews
2 helpful votes
5 of 5 stars Reviewed 12 October 2011

We enjoyed the view of the lake and the comfortable room. No chocolates with turn-down service, but otherwise the housekeeping staff does a great job. All personnel are extremely friendly and willing to go above and beyond. Appreciated the storage of our luggage on checkout before needing to leave for the airport. More

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pedsdds1
Tulsa, Oklahoma
Reviewer
3 reviews
5 of 5 stars Reviewed 12 October 2011

I stay at the Ritz-Carlton in Chicago often. It is always an excellent experience. I look forward to returning each time. More

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Wtrmlngurl
Boston
Contributor
18 reviews
25 helpful votes
5 of 5 stars Reviewed 11 October 2011

Obviously a place like the Ritz has amazing service and properties, that goes without saying. My stay at the Ritz Chicago was wonderful, beautiful rooms with all the touches i appreciate (nice tub, robes, quality bath products, spacious bathroom). We stayed on the 24th floor and it was nice to see the sunrise over Lake Mich and the Navy Pier.... More

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Clontarf6
Dublin, Ireland
Senior Reviewer
10 reviews
11 helpful votes
4 of 5 stars Reviewed 9 October 2011

We stayed for a few days in October. Great friendliness at checkin, upgrades discussed and we took one. The front desk was also very helpful in keeping our bags after checkout and before departure for the airport. Lots of space in the junior suite, two bathrooms, sitting area and air conditioning that stayed off when we switched it off (a... More

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roos1ter
Edinburgh
Top Contributor
75 reviews
30 helpful votes
5 of 5 stars Reviewed 8 October 2011

Stayed here for our 10 yr anniversary, after being engaged in Chicago in 2000. From the get go, our stay was made extremely special, with a wonderfully warm from welcome from the front desk agent, Letitia Ryan who subsequently sent free drinks to our room - a lovely, unexpected, gesture. Our room was spacious with an amazing view to Water... More

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babspottay
burlington, vermont
Senior Reviewer
10 reviews
32 helpful votes
5 of 5 stars Reviewed 6 October 2011

I had a great experience at the Ritz Carlton. I was hosting a group of professors and journalists for a television panel and looked at several hotels before choosing the RC. I had a feeling that the service would be the most personal there and I was not disappointed. The staff was attentive and friendly, just the right amount of... More

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Tracey N
London, United Kingdom
1 review
5 of 5 stars Reviewed 5 October 2011

Our room was amazing with amazing views of Hancock. Staff so friendly and helpful . Chicago is an amazing city and this hotel is the place to stay central to everything. Thank you Four Seasons More

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Fraser C
Toronto, Canada
2 reviews
5 of 5 stars Reviewed 5 October 2011

I took my wife for her 30th birthday to Chicago - the Ritz was right in the middle of the Magnificent Mile, in the broadway theatre. This location was perfect for walking to most places. Everything was perfect from the staff to the concierge to the cleanliness of the room. Would definitely go back More

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Janet1967_12
Lawrence, Kansas
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 5 October 2011

the hotel and staff were lovely. I truly had a great stay. I also loved the view and the shopping mall. More

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1boutiquebabe
Toronto, Canada
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 30 September 2011

Recently stayed for 3 nights at The Ritz in Chicago. The location is excellent right on the magnificent mile and on top of the Water Tower Mall. The service and quality of the hotel is what you would expect from a Four Seasons Hotel. The rooms were clean and the beds very comfortable. We had asked for a coffee maker... More

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The Ritz-Carlton Chicago (A Four Seasons Hotel) Also Known As

  • Four Seasons Chicago Hotel
  • Ritz Chicago
  • Four Seasons Chicago
  • Ritz-Carlton Chicago
  • Chicago Four Seasons
  • Chicago Ritz
  • Chicago Ritz-Carlton
  • Ritz Carlton Chicago
Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124

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The Ritz-Carlton Chicago (A Four Seasons Hotel)
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