We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 166 Chicago hotels »

The Ritz-Carlton Chicago (A Four Seasons Hotel)

5.0 of 5
160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
Slideshow
Amenities
Ranked #6 of 166 hotels in Chicago
4.5 of 5 stars 356 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

356 reviews from our community

What travellers say about this hotel
  • Room service(9)
  • Very nice(8)
  • Water Tower place(6)
  • American Girl(5)
  • Great view(4)
  • Michigan avenue(4)
  • Magnificent mile(3)
  • Best hotel(3)
  • Good location(3)
Traveller rating
    263
    57
    22
    9
    5
Only show reviews for Family (74) | Couples (111) | Business (116)
Date Rating
Matthieu25
Michigan
Senior Contributor
37 reviews
44 helpful votes
5 of 5 stars Reviewed 6 December 2011

Had an excellent stay. Its a Ritz (kind of) so your high expectations wont be let down. The hotel is ran by Four Seasons, which honestly when I'm in Chicago I prefer but I was traveling with family and they didnt have enough rooms but this is very much on par with every 5 star. Downtown location is great you're... More

Was this review helpful? Yes
PatriceBedford_KY
Bedford, KY
Reviewer
4 reviews
5 of 5 stars Reviewed 4 December 2011

The service was exceptional. The staff went out of theri way to serve our needs. we would definitely tell others this is the best place in Chicago for their travel accomodations. More

Was this review helpful? Yes
jon111_11
Portland
1 review
1 helpful vote
5 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

this was our first weekend in Chicago with our kids and the Ritz made it all easy and fun. the toy cart made them feel welcome, and the robes let them feel grown up and part of the experience. the waitstaff in the restuarant had smaller kids sized plates and silverware that again made them feel like guests rather than... More

Was this review helpful? Yes
mattjb24
New York City, New York
Reviewer
5 reviews
3 helpful votes
5 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

When you stay at a Four Seasons and Ritz Carlton you expect more to say the least. The hotel staff were amazing! They catered to our every need and actually exceeded my expectations. We stayed in a Lake view Suite which were two rooms and a parlor room with amazing views. The rooms was really nice although the bathrooms still... More

Was this review helpful? Yes
Thomas Segesta, Senior Marketing Director at The Ritz-Carlton Chicago (A Four Seasons Hotel), responded to this review
1 December 2011

Dear Mattjb24, Thank you for your review. We truly appreciate your kind words and high recommendation. I'm so glad to hear you enjoyed your stay and that our staff could be of assistance with your business needs. Thank you again for your time and review. We look forward to welcoming you again. Best, Simon Firmin simon.firmin@fourseasons.com More

Jahmala
Chicago, Illinois
1 review
5 of 5 stars Reviewed 30 November 2011

You have to experience the Chicago Ritz to understand. Even my dog is like two paws up! More

Was this review helpful? Yes
Craig R
Willoughby, OH
2 reviews
1 helpful vote
5 of 5 stars Reviewed 30 November 2011

We stayed at the Ritz for the Magnificent Mile lighting. The staff went out of their way to keep everyone in our family happy. There were nice little extras for the kids like a toy wagon on our arrival, cookies, gummies and a drink waiting for us at night, kids' toiletries, and robes. The Christmas tree lighting in the lobby... More

Was this review helpful? Yes
Jeanne D
San Diego, California
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 29 November 2011

The Ritz Carlton in Chicago's Water Tower can't be beat for it's location-- especially when the cold winds blow off Lake Michigan. An elevator ride delivers you to eight floors of shopping heaven--Water Tower Place-- without ever braving the elements. I've stayed at this hotel a number of times and am always taken with the warm welcome, helpful staff and... More

Was this review helpful? Yes
Debbie T
Schererville
1 review
5 of 5 stars Reviewed 24 November 2011

I recently surprised my husband with a stay at the Ritz Carlton to celebrate his 60th birthday. From the moment we arrived at the valet, their excellent staff made us feel welcome and comfortable. We had a lovely room on the 16 th floor which offered a beautiful view of the city & lake. We enjoyed massages and manicure/pedicures in... More

Was this review helpful? Yes
amh3855
Nashville
Senior Contributor
22 reviews
94 helpful votes
5 of 5 stars Reviewed 22 November 2011

The Ritz Carlton sits on top of Water Tower Place right on the Magnificent Mile so the location can't be beat. You take the elevator up and it's like stepping into a little oasis of luxury and calm in the midst of Chicago. Rooms are well done and very comfortable. My room had beautiful views of Lake Michigan which I... More

Was this review helpful? Yes
We-love-great-beaches
Senior Reviewer
8 reviews
2 helpful votes
3 of 5 stars Reviewed 22 November 2011

My family stayed at the Ritz Carlton over last weekend and found it not to be up to the standard of the other Four Seasons properties we have stayed at. Don't get me wrong, when held up against average standards this hotel is very nice but there were multiple things (although they be individually small) that I would not expect... More

Was this review helpful? Yes

Travellers who viewed The Ritz-Carlton Chicago (A Four Seasons Hotel) also viewed

Waldorf Astoria Chicago
5 of 5 stars 436 Reviews
Chicago, IL
CHECK RATES! ABS:HotelCheckRates-d1516481?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Trump International Hotel & Tower Chicago
CHECK RATES! ABS:HotelCheckRates-d674283?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Peninsula Chicago
4.5 of 5 stars 305 Reviews
Chicago, IL
CHECK RATES! ABS:HotelCheckRates-d225105?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 166 hotels in Chicago, ranked by popularity »

Been to The Ritz-Carlton Chicago (A Four Seasons Hotel)? Share your experiences!

Write a Review Add Photos Add Videos

The Ritz-Carlton Chicago (A Four Seasons Hotel) Also Known As

  • Four Seasons Chicago Hotel
  • Ritz Chicago
  • Four Seasons Chicago
  • Ritz-Carlton Chicago
  • Chicago Four Seasons
  • Chicago Ritz
  • Chicago Ritz-Carlton
  • Ritz Carlton Chicago
Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124

Is The Ritz-Carlton Chicago (A Four Seasons Hotel) your business?

  • Manage your listing
The Ritz-Carlton Chicago (A Four Seasons Hotel)
Show the lowest price for this hotel* (from our partners)
CHECK RATES!