This is a magificant, well run Ritz in an outstanding location downtown Chicago. The service was outstanding. Of course, the rate I paid was discounted (group), and although still a little high, was very much worth the price. The bed and bathroom features are exceptional. The service is outstanding. We had a lovely stay and would return without question. more

formally the four seasons, close to mall, retaurants and everything.Attended a wedding here in Nov of last year. Stayed for two nights, had a blast. Been to chicago several many times on business and leisure. other nice hotels the penisula chicago and also trump international hotel and towers chicago. more

My family and I stayed here for a night after attending a Notre Dame football game in October of 2008. The hotel itself is actually a Four Seasons, but it carries the name Ritz Carlton. Don't expect to get any Ritz Carlton perks when staying here as it is truly a Four Seasons property. The rooms were great and we... more

I stay at this hotel every March during St. Patrick's Day weekend and it is fabulous. This time, I got a renovated room on the 26th floor and it was great! The carpeting still smelled new. The decor is beautiful! I really enjoy the complimentary kona coffee every mornng in the lobby. And the Sunday brunch is the best in... more

This Ritz is so nice. Everything about the room was comfortable. Giant bathroom with L'Occitane toiletries. Beautiful lobby. Great location. Highly recommended. more

If you've stayed at any ritz you wont be disapointed. Great Chicago location A+ service as always more

I found the Ritz to be absolutely lovely. The staff were great and very accommodating. The rooms were so nice, I wish I lived there! I could not complain about anything during my stay there. It is a little pricey, but you're staying at the Ritz and its the price you would expect to pay. more

Just got back from a weekend trip to the Ritz Carlton. Here are my comments on the hotel. LOCATION: Great location, less than a block of Michigan Ave. Right near Water Tower Place mall. Within walking distance of great stores and restaurants. HOTEL: The hotel is actually located on the 12th floor of Water Tower Place. You need to take... more

I spent a week at the RC attending an on-site Conference. The staff, room, and experience were AWESOME. We requested early check in, and not only did we get in @ 10 a.m., we also got an upgrade to a lake-view room. The staff were all wonderful, esp. the folks at the concierge desk. And the location can't be beat.... more