This downtown Chicago hotel is absolutely terrific. Upon pulling up to the hotel guests are greeted by hotel staff. Luggage is then taken away while the guest checks in. We, being gold members, received a free upgrade to the executive lounge and a 2 bathroom suite. The executive lounge was a great addition. Free soda, coffee, and light snacks all... More

i love the history of the hotel and i'm glad that the property shows off the building's original woodwork and also highlights photos of the many stars that performed here in its hey day. the spa was an excellent spa - top notch service but oddly it looked completely unlike anything else in the hotel. the spa is ultra-modern and... More

We spent a long weekend in Chicago with our two daughters for Christmas shopping and plays. I got the hotel via Priceline and was initially disappointed I got the Palmer House. It has been about 25 since I last stayed there and it was great then as it is now. I was hoping for a hotel closer to the Magnificent... More

We've been staying at the Palmer House when we visit Chicago for 20 years now. It has the charm and ambiance of the great hotels in history. It feels like going back in time to an era of opulence where hotel visitors were treated like royalty. The rooms are always wonderful. The staff is incredibly attentive to everything. The hotel... More

First, let me say that this hotel has the most beautiful lobby in the city. It is magnificently gorgeous. Beyond that, this hotel is a huge letdown. I've stayed at the Palmer House many times through priceline. Most recently, my wife and I stayed there for a weekend of shopping. She loves Christmas so I figured we'd stay at the... More

Last weekend, we spent a fantastic 3 days at the Palmer House Hilton, Chicago! We were there for my nephew's wedding. Everything from the Bride's shower to the Sunday morning brunch was held there, with the exception of the rehersal dinner. It was unbelievable! We saw nothing but smiles from everyone on the staff, from the valet parking to the... More

We just spent the weekend at the Palmer House for our Christmas gift to our grandkids, ages 4 & 6. They were totally awestruck by the giant Christmas tree in the amazing lobby & the choir which greeted us as we checked in - different choirs & musical groups were featured at lunch & tea time daily - really awesome.... More

If you're looking for nice (not excellent) hotel in the loop close to many attractions, then check out the Palmer House. It's the longest continuously operated hotel in North America, so it is an older building which has been maintained well. Lobby is great but it's cramped because there are so few chairs to sit and relax and enjoy the... More

Just got back from a weekend in Chicago where we stayed at The Palmer House. Our room was small, but since we weren't in it that much it wasn't that big a deal. The hotel is lovely, with all the historical details in the lobby beautifully maintained. Everyone we encountered was so friendly, and the festive air really put us... More