We were very excited for our stay at the Palmer House in downtown Chicago as we had heard wonderful things about it. Our stay started off very rocky. We called ahead to make arrangements for the room because we were going to arrive very late (after 11:00 pm) with three small children (7, 5 & 1). We spoke with a... More

We stayed two nights when we combined a convention trip with a family Christmas celebration. We have previously stayed at the Congress and both downtown Embassy Suites, but decided to see some history and stay at the Palmer House. It far exceeded my expectations. The lobby is worth visiting, even if you choose to stay somewhere else. The room had... More

We stayed here in September for one night. We picked it based on location and availablity (walkable to Soldier Field, Grant Park, shopping, etc.).The hotel is gorgeous inside, and you instantly feel like you're in for a treat. Our room was large enough for the two of us with a king bed and updated bathroom. We stayed on one of... More

The palmer house was not what we expected at all. The room was small which is to be expected of an older hotel in Chicago and the fact that there was basic cable and a tv from the early 90's was not even a problem either. I think what was the problem was the lack of service, no mini bar... More

We were here for 1 night only but this place is amazing!!! The building is beautiful & the staff are warm & inviting after a long day of traveling! We chose as it was close to the Amtrak/Union station (5 min taxi ride). The rooms were big/spacious/clean & modern & the beds were soooo comfortable & soft. The concierge (Tracey)... More

We have stayed here a few times. We always go down there around Christmas time to see the big tree and to go to Chriskindlmarket at the Daley Plaza. The hotel is huge, it has a pool, jacuzzi, bar, at least one restaurant, a few shops, Starbucks, etc. Very classy. The beds were comfortable and nicely decorated. We were 2... More

I stayed here during a teachers' convention recently. This has to be one of the prettiest hotels I've ever stayed in. On top of that, the service was excellent. The rooms had many features of the old hotels including being quite large for a double queen room. Both of us had our own closet which is quite unusual in today's... More

We stayed last summer and it was great for walking to attractions. But hotel itself was just OK as not much offerings (i.e. coffee in room). I'd rather stay at Holiday Inn Express for the money spent for this over the Palmer House charges. More

I stayed at The Palmer House Hilton while at a convention. I felt as if I had fell back into the 19th century. This is a beautiful property with great service! More